Collections Specialist

Truity Partners · Germantown, Wisconsin

FULL TIME

Job Description

A growing and well-established organization in the Germantown area is seeking a Business-to-Business (B2B) Collections Specialist

to join its Credit & Accounts Receivable team on a temporary basis. Reporting to the Credit & AR Manager , you'll manage your own portfolio of commercial accounts while partnering with customers to resolve outstanding balances and maintain healthy cash flow.

This assignment is expected to last 4-6 months . While this is not intended to convert to a permanent position , it offers the opportunity to join a collaborative, well-established team in a hybrid work environment.

Hybrid Schedule – Onsite: Tuesday, Wednesday, Thursday in Germantown; Remote:

Monday and Friday)

Responsibilities

Manage a portfolio of B2B customer accounts

Contact customers by phone and email regarding outstanding invoices

Research and resolve payment discrepancies and billing issues

Monitor aging reports and prioritize collection efforts

Document customer communications and account activity

Collaborate with internal departments to resolve account concerns

Maintain accurate records within the company's ERP systems

Other accounts receivable tasks as assigned

Qualifications

3+ years of business-to-business collections and/or accounts receivable experience

Experience managing a portfolio of commercial accounts

Strong communication, negotiation, and customer service skills

Ability to work independently while managing multiple priorities

High attention to detail and strong organizational skills

Experience with ERP systems required; Epicor Prophet 21 (P21) and/or Microsoft Dynamics Business Central experience is a plus

Proficiency with Microsoft Excel and Outlook

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Company	Truity Partners
Location	Germantown, Wisconsin
Type	FULL TIME
Niche	Office and Administrative Support Occupations

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Collections Specialist

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