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Infosys BPM · Chicago
Engineering & Facility Services Category Manager
The Engineering and Facilities Services Manager is responsible for leading strategic sourcing and category management for tech services and professional services across U.S. + Canada regions in the FMCG/CPG/Manufacturing domain. This role drives cost optimization, service quality, supplier performance, and risk mitigation while ensuring compliance with North America’s regulatory, labor, safety, and data privacy regulations. The position partners are Technology, Operations, Facilities, Engineering, Finance, Legal, EHS, and quality stakeholders.
Develop and execute category strategies for Tech Services and Professional Services aligned with business and operational goals
Manage end-to-end category lifecycle, including spend analysis, and total cost of ownership (TCO) optimization
Identify opportunities for consolidation, standardization, and preferred supplier programs across sites
Strategic Sourcing
Lead large sourcing events (RFP, RFQ, RFI) for professional services and tech services categories
Negotiate commercial terms, pricing models, service levels (SLAs), and master service agreements (MSAs)
Support building sourcing pipelines for the category in the region and helping regional buyers drive sourcing projects.
Drive continuous improvement, cost reduction, and cost avoidance initiatives with services suppliers
Stakeholder Collaboration
Act as a strategic business partner to Technology, Engineering, Operations, EHS, Finance, and HR
Translate business requirements into sourcing solutions that balance cost, quality, safety, and service continuity
Provide market intelligence and benchmarking insights to internal stakeholders
Financial & Value Delivery
Deliver and report annual cost savings, cost avoidance, and value creation metrics
Leverage should-cost models, rate benchmarking, and market analytics
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Approximately 8-10 years’ experience in handling category management activities in the Professional Services and Tech Services space
Exposure in drafting category strategy, sourcing planning, business case creation, sourcing execution and contract closure
Demonstrated experience with Professional Services and Tech Services procurement in the U.S. market
Transformation mindset with ability to identify improvement opportunities
Highly organized, proactive, and goal‑oriented
High integrity, attention to detail, and strong prioritization skills
Details
| Company | Infosys BPM |
| Location | Chicago |
| Type | FULL TIME |
| Niche | Science and engineering professionals |