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HCLTech · Lincoln, Nebraska
Maintain DC Inventory
Update Firmware, BIOS and drivers etc.
Vendor co-ordination for hardware issue
Share Logs with Vendor for hardware issue
Parts received and return
Server Mounting / Movement
Rack Movement
Network Connectivity
Coordination with Teams (Network, VM, Storage, Backup & Unix)
Coordinate with Logistics Team
DC cleanup
Labeling on Racks and Devices
ATS and PDU Installation / Configuration
Respond to customer queries and handle escalation
Provide H&F Support at Data Center to remote team
Provide H&F Support at MDF to remote team
Provide H&F Support at IDF to remote team
Provide escort to vendor for activities under HCL Support at DC, MDF, IDF
Data Center Management
MDF / IDF Management
DC Walkthrough as per CommonSpirit guidelines
DC/MDF/IDF UPS Management and Support
ER2 Pickup scheduling and coordination
Device rack/stack/un-rack
Data Center access log management
Spare h/w inventory management
DC/MDF/IDF HVAC Management and Coordination
DC/MDF/IDF Power Management and Coordination
Site visit to address/validate ISP; Fiber Cut and Power issues
H/w replacements
Involvement during Monthly/Weekly Generator Testing
Provide H&F Support for all required INC, SCTASK and CHG
H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
Installing, configuring and maintaining latest Windows and Unix servers
Managing and Troubleshooting VMware 5.0, 6.5, 6.7, 7.0
Working with OEM hardware (DELL/Client/IBM), & remote connectivity tools
Installation (vSphere 7.x), configuration (vCenter, ESX 7.x, SRM) and managing VMWare environment
VMware ESXi Builds, Troubleshooting, Patching, Support Uplifts and Migration
Configure and deploying new Dell, Client, and Cisco UCS Blades-Blade / Rack Server Firmware, patching and driver update etc
Troubleshoot Storage Components like Internal storage, Attached storages, SAN Switches, HBA, LUN & Mapping, RAID groups, Volume Groups etc
Troubleshooting technical issues related and handling escalations
Troubleshoot hardware issues on Storage Environment and coordinate with multiple teams
Analysis, optimization, design, installation, configuration, maintenance, troubleshooting
Provide H&F Support for backup devices, rack-stack and troubleshooting H/w issues
H&F support, manage, handle and troubleshoot major data centers equipment’s including short and long distance hospitals and clinics.
Install, configure and support network equipment including large routers, large switches, medium switches and small switches to maximize network efficiency and security and, update to the latest firmware releases.
Planning, communicating and executing any changes in the network environment by following the CommonSpirit change management process
Managing and supporting UPS, PDUs which is Connected with Network Gears and Replacing Faulty Batteries
Working on pre-approved projects (PPH)
Disclaimer
HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.
Compensation and
A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.
Details
| Company | HCLTech |
| Location | Lincoln, Nebraska |
| Type | FULL TIME |
| Niche | Technicians and associate professionals |