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inDrive · Pakistan
inDrive is seeking a Workforce Manager to own forecasting, capacity planning, headcount and scheduling for Customer Service across in-house and BPO teams. You will translate forecasts into capacity plans and schedules to meet service levels at sustainable cost.
You will lead a team, improve adherence, manage BPO partners, and drive reporting and insights for senior leadership. Fluency in English and cross-country planning are essential.
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Details
| Company | inDrive |
| Location | Pakistan |
| Type | FULL TIME |
| Niche | general |
U.S. Customs and Border Protection