TSA Administrative and Law Enforcement Careers in Marlborough, MA

Transportation Security Careers · Marlborough, MA, United States

FULL TIME

Job Description

TSA Program Assistant Opportunities in Marlborough

Program Assistants help keep TSA offices and airport field operations organized, accurate, and running smoothly. They support managers and employees with administrative coordination, data tracking, scheduling, correspondence, records, payroll, and other day-to-day program needs.

This role is well suited to someone who is comfortable working with detailed information, handling multiple assignments, communicating with different teams, and helping an office stay on schedule. Specific responsibilities depend on whether the position supports finance, human resources, scheduling, payroll, workplace programs, or another TSA operational area.

Position Details

*

Location

Marlborough, MA

Employer: Transportation Security Administration, Department of Homeland Security
Pay: $20.00 - $45.00
Pay Band: SV-F
Appointment Type: Fulltime

Do not assume that every Program Assistant vacancy follows standard business hours or permits telework. Use the schedule and work-site information from the individual announcement.

What You May Do

* Provide administrative and program support to TSA managers and employees
Help coordinate daily office activities, projects, and operational assignments
Compile, organize, track, and analyze program information
Maintain electronic records, spreadsheets, reports, and administrative files
Prepare correspondence, meeting materials, reports, and internal communications
Schedule meetings, maintain calendars, and track deadlines or action items
Assist with finance, human resources, scheduling, payroll, or other assigned program areas
Monitor program metrics and help identify incomplete or inconsistent information
Research files, records, policies, and electronic systems
Support the implementation of new office procedures and administrative systems
Communicate with employees, managers, timekeepers, financial staff, and external contacts
Review administrative work for accuracy, completeness, and compliance with established procedures

Experience Requirements

Applicants generally need specialized experience at the level stated in the official announcement. Relevant experience may include:

* Providing administrative or program support in a busy office
Preparing reports, correspondence, spreadsheets, or presentations
Tracking deadlines, assignments, records, or performance information
Researching information in files, databases, and electronic systems
Monitoring program metrics and identifying discrepancies
Supporting payroll, timekeeping, finance, human resources, or scheduling functions
Making recommendations based on administrative findings or reports
Using office software to organize information and support multiple assignments

The type and amount of required experience vary by pay band and assignment. Applicants should ensure that their resume clearly demonstrates the specialized experience listed in the active vacancy.

Education Requirements

A specific college degree may not be required when qualification is based entirely on specialized experience. If the announcement permits education to satisfy any part of the qualification requirement, applicants may need to provide transcripts from an accredited institution.

Use the exact education and experience requirements from the official vacancy rather than adding a general degree requirement.

Skills That Can Help You Succeed

* Organization and attention to detail

Written and verbal communication
Data entry, tracking, and basic analysis
Microsoft Office or comparable workplace software
Records and document management
Calendar, meeting, and deadline coordination
Customer service and professional communication
Ability to manage several assignments without losing accuracy
Discretion when handling sensitive employee or operational information

Conditions of Employment

* Must be a U.S. citizen or U.S. national
Must successfully complete the required background investigation
Selective Service registration may be required

* Must meet the eligibility requirements identified in the announcement

Must complete any required USA Hire assessments by the stated deadline
May need to obtain and maintain the security clearance listed for the position

Some Program Assistant vacancies are limited to current TSA employees. Always display the exact "Who May Apply" category from the official announcement.

Schedule and Work Environment

Program Assistants generally work in an office or airport administrative environment. Daily work may involve extended computer use, reviewing records, communicating by phone or email, attending meetings, and managing several deadlines at once.

Some positions may require occasional travel or work outside typical office hours when supporting airport operations, special projects, or urgent administrative needs. The exact schedule should match the official vacancy.

Federal Benefits

Eligible employees may receive health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; and employee-assistance resources.

Other benefits may include tuition assistance, transportation subsidies, flexible scheduling, wellness programs, and professional-development opportunities. Eligibility depends on the appointment type, work schedule, and individual vacancy.

How to Apply

Review the complete announcement before applying. Confirm the location, salary, pay band, eligibility group, specialized-experience requirement, assessment requirements, supporting documents, and closing date.

Prepare for the TSA Program Assistant Hiring Process

Our independent preparation program helps candidates understand the federal application process, present their administrative experience clearly, and prepare for the assessments or interviews required by the vacancy.

* Step-by-step application guidance

* Federal resume and experience-description support

USA Hire assessment preparation when required
Administrative and situational interview practice
Application-document guidance
Current TSA vacancy-search tools

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