AI & Backend Engineer

Agentraa · India

FULL TIME

Job Description

We’re looking for an AI & Backend Engineer to help build and improve the systems behind Agentra. You’ll work on the AI agent, backend services, ecommerce integrations and real-time support features that power customer conversations across the platform.

This role suits someone who enjoys solving practical product problems, building reliable APIs and turning AI capabilities into features that work safely in real customer support environments.

Your Responsibilities

Build and maintain Agentra’s backend services and APIs
Improve AI agent reasoning, tool usage and conversation workflows
Develop Shopify, WooCommerce and custom store integrations
Build secure order, customer and product data workflows
Improve human handoff, real-time messaging and agent collaboration
Add monitoring, testing and safeguards for AI-driven actions
Investigate bugs and improve reliability, speed and scalability
Work closely with product and customer success on new features

Who We Are Looking For

Strong experience with Node.js, TypeScript and backend development
Experience building APIs, databases and third-party integrations
Familiarity with LLMs, AI agents, prompt design or retrieval systems
Good understanding of authentication, permissions and data security
Comfortable debugging complex workflows and production issues
Able to write clear, maintainable and well-tested code
Experience with ecommerce or customer-support software is helpful
Comfortable working independently in a small remote team

Why Join Us?

Build core parts of a real AI customer-support platform
Work across AI, backend systems and ecommerce integrations
Take ownership from technical planning through production release
Help shape Agentra while the product and team are still growing

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Company	Agentraa
Location	India
Type	FULL TIME
Niche	tech

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