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New York Technology Partners · Seattle, Washington
About the Company
An award-winning digital agency within a leading global IT services and consulting firm, designing, engineering, and activating digital products and services that drive growth and transformation. Global brands rely on its end-to-end experience transformation services to increase promotion, conversion, and retention through commerce, loyalty, and self-service solutions, all underpinned by data and measurement.
The Role
We’re looking for a hands-on Partner to join the Customer Success team, leading engagements across the Technology & Software Services portfolio. This is a growth-focused role centered on sales, business development, and solutioning rather than delivery.
You’ll work alongside the firm’s Client Partners on named technology accounts. While Client Partners focus on the CIO, you’ll own the relationship with the CMO and their direct reports, selling, consulting on, and shaping digital and marketing services. Success is measured by revenue growth and service portfolio expansion.
The role breaks down roughly as 70% consulting sales, 20% account relationship development, and 10% operations.
What You’ll Do
Grow existing accounts by identifying new opportunities, building pipeline, and driving revenue against targets
Advise CMOs, CDOs, and digital leaders on customer experience, digital marketing, commerce, and self-service strategy
Understand client challenges and shape solutions that align with their business objectives
Bring together the right mix of digital offerings to help clients meet their goals
Work cross-functionally with client marketing, engineering, and product teams to analyze data, identify trends, and define strategic initiatives
Partner with service leads across the firm to own the narrative and outcomes for each client
Lead business development efforts and foster collaboration across internal and external stakeholders
Support industry analyst briefings that advance the firm’s market leadership
Share best practices and lessons learned with peers across the organization
What You’ll Bring
Experience in digital transformation, customer experience, digital marketing, digital product, commerce, data, AI, or proposition development within a consulting firm, technology services company, or agency
A track record of leading and selling large-scale transformation initiatives involving CMS, MarTech, CRM, commerce, customer data, personalization, digital experience, or AI platforms
Experience working with major technology companies, especially hyperscalers, enterprise software/SaaS, cloud, or semiconductor companies
Strong B2B and commercial marketing background, with an understanding of how enterprise software companies sell and drive growth
Proven relationships with CMOs, CDOs, and other senior executives
Comfort working toward sales goals and owning opportunities end to end
Enough technical fluency to articulate the value of technology solutions without needing to be an engineer
A self-starter mindset: proactive, growth-motivated, and able to run with minimal direction
Excellent written, verbal, and presentation skills, with the confidence to challenge a client’s point of view
Nice to Have
Background at a global consultancy or a marketing-technology-focused agency
Familiarity with change management, agile, lean, Six Sigma, or Design Thinking
Medical, dental, vision, disability, and pet insurance
Maternity and parental leave
Auto, home, and identity theft protection options
Vacation, sick leave, and holidays
401(k), legal assistance, college fund, and student loan refinancing
Details
| Company | New York Technology Partners |
| Location | Seattle, Washington |
| Type | FULL TIME |
| Niche | Full-time |