Explore 1M+ Live Opportunities.
Direct applications, high-package MNC listings, and exclusive insider referrals updated daily across 50+ niches worldwide.
Live Jobs|Remote & Onsite|Apply in 1 Click
Join Our WhatsApp Job ChannelDirect applications, high-package MNC listings, and exclusive insider referrals updated daily across 50+ niches worldwide.
Maestro Technologies, Inc. · Belvidere, New Jersey
We are seeking a skilled and proactive Level 2 Technical Support Specialist to join our municipal IT team. This role serves as a critical escalation point for technical issues and plays a key role in maintaining the digital infrastructure that supports our community services across multiple
Locations, including government offices and public libraries.
Primary
Technical Support & Customer Service
Provide exceptional customer service while answering phones and assisting users both
remotely and in person.
Travel to multiple municipal and library locations to provide on-site technical assistance.
Create and manage helpdesk tickets to ensure all issues are tracked, prioritized, and resolved
efficiently.
Act as the Tier 2 escalation point for complex hardware and software issues, including system
crashes and BSOD diagnostics.
Manage and maintain user accounts and security groups within Active Directory and Azure AD/
Library & Infrastructure Support
Support public-facing computers across four library locations, ensuring system integrity using
Deep Freeze
to facilitate nightly reboots.
Lead the physical setup and configuration of
Wi-Fi networking
at multiple locations to ensure
reliable connectivity.
Execute advanced PC deployment tasks: creating/deploying system images, performing profile
migrations/backups, and mapping network drives.
Support a diverse portfolio of department-specific applications (Public Works, Finance, Public
Details
| Company | Maestro Technologies, Inc. |
| Location | Belvidere, New Jersey |
| Type | FULL TIME |
| Niche | Full-time |