Business Associate (U.S. Market)

Operexa · India

FULL TIME

Job Description

We are looking for a driven Business Associate to support our U.S.-focused client relationships, business development, and account management activities. This role is ideal for professionals with strong English communication skills, a client-service mindset, and an interest in the U.S. business landscape.

Serve as a point of contact for U.S.-based clients across healthcare, technology, and BPO service lines
Manage client onboarding, communication, and ongoing relationship management
Support business development efforts including lead research, outreach coordination, and proposal preparation
Coordinate internally across service delivery teams to ensure timely, accurate project delivery
Track client KPIs and prepare regular performance reports
Identify upsell and cross-sell opportunities within existing client accounts

Requirements

Bachelor's degree in Business, Management, or a related field
Excellent written and spoken English (IELTS 7+ or equivalent professional fluency)
Strong organizational skills and attention to detail
Comfortable working in U.S. time zones (EST/CST) when required
Prior experience in BPO, outsourcing, or client-facing roles is a plus

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Business Associate (U.S. Market)

Job Description

Requirements