VP/Director of Investor Services

Alternative Asset Manager · New York

FULL TIME

Job Description

Our client is a rapidly growing middle-market private credit investment firm with a strong institutional investor base and a growing platform. The firm is expanding its Investor Relations infrastructure and is seeking a

Vice President / Director of Investor Services

to build and lead a dedicated Investor Services function.

This is a newly created, highly visible opportunity reporting directly to the Head of Investor Relations. The individual will serve as the primary owner of the firm's non-client-facing investor service and reporting function, partnering closely with Capital Formation, Investment, Accounting, Legal/Compliance, and external service providers.

Key Responsibilities

Own investor reporting and service workflows, including quarterly reporting, DDQs, portfolio data requests, consultant databases, and other bespoke deliverables

Partner with Capital Formation on LP diligence and fundraising-related requests

Manage LP onboarding and closing processes alongside internal teams, administrators, and legal counsel

Coordinate with Investment and portfolio monitoring teams to collect and validate portfolio data

Build scalable processes and workflows for the Investor Services function

Partner with technology/data teams to identify opportunities for automation and AI-enabled process improvements

Collaborate with Accounting, Legal/Compliance, Investment, and other internal stakeholders

Build and manage a dedicated Investor Services team as the function grows

Qualifications

10+ years of experience in Investor Relations, Investor Services, Client Service, Credit Operations, or a related function

Experience within private credit, direct lending, private equity, or another alternative investment environment

Strong familiarity with loan tapes, corporate credit data, and institutional investor reporting

Experience supporting sophisticated institutional investors and complex diligence processes

Excellent organizational, project management, written, and verbal communication skills

Ability to operate independently and build processes in a fast-growing environment

Prior management experience is a plus

Please note: This role is 5 days per week in the office, with flexibility to work from home on Fridays during the summer.

Company	Alternative Asset Manager
Location	New York
Type	FULL TIME
Niche	Full-time

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VP/Director of Investor Services

Job Description

Build and manage a dedicated Investor Services team as the function growsQualifications

Build and manage a dedicated Investor Services team as the function grows

Qualifications