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Dunhill Solutions · Fairfax, Virginia
Dunhill Government Solutions is hiring a Cloud Support Engineer II / Azure VMware Solution (AVS) Operations Support Specialist to join an AVS operations support team providing comprehensive 24/7 technical support for a cloud-based VMware infrastructure. You will troubleshoot complex issues across VMware vSphere infrastructure, NSX-T networking, vSAN storage and ExpressRoute connectivity within the AVS environment, communicate effectively with customers during critical incidents, and drive swift resolution of service-impacting events. As part of a global team, you will take part in on-call rotations, collaborate with cross-functional engineering teams, and improve operational efficiency through automation and process refinement. This is an on-site, shift-based role (no telework) in Fairfax, VA. Responsibilities:
Diagnose, debug and mitigate faults in complex online services, delivering critical support across time zones to keep the platform available and performing Manage and troubleshoot VMware vSphere infrastructure, including vCenter Server, ESXi hosts and NSX-T networking components within Azure VMware Solution Diagnose and resolve AVS connectivity issues, including ExpressRoute circuits, HCX migration tools and vSAN storage performance Identify and script automatable problems (PowerShell, SQL, Python) and work with efficiency in mind Identify and drive recovery levers with feature teams; execute with precision in time-sensitive outage scenarios Interact with external customers and partners, and communicate status changes and impact clearly in written and spoken English Participate in on-call rotations and support various rotating shifts under continuous deadline pressure Required qualifications:
Active DoD Secret security clearance, and the ability to pass CJIS adjudication US citizen currently residing in the US (dual citizenship is not allowed for this work) holding an unexpired US Passport book 5+ years of experience diagnosing/debugging faults in complex online services Experience with PowerShell, SQL and Python scripting Experience with VMware vSphere infrastructure management, including vCenter Server, ESXi host troubleshooting and NSX-T networking components within Azure VMware Solution Proficiency diagnosing and resolving Azure VMware Solution connectivity issues, including ExpressRoute circuits, HCX migration tools and vSAN storage performance optimization Able to work under continuous deadline pressure and support various rotating shifts Able to work on site in Fairfax, VA
Preferred: BS in Computer Science or another technical discipline.
On site (no telework) in Fairfax, VA; shift work. Schedule: Full-time, 40 hours/week; day shift with rotating shifts and on-call rotations. Compensation: $46.63 - $50.48 per hour #cjpost
Details
| Company | Dunhill Solutions |
| Location | Fairfax, Virginia |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |
| Salary | $90,928 – $90,928 / yr |