Customer Support Officer

Hopeghospital · Karachi division, Pakistan

FULL TIMEPKR480 – PKR720 / yr

Job Description

Customer Support Officer handles customer inquiries, resolves complaints, provides product guidance, maintains service records, coordinates solutions, and ensures timely, professional support across remote communication channels.

Responsibilities

Respond to customer inquiries promptly.
Resolve complaints professionally and efficiently.
Provide accurate product and service information.
Maintain detailed customer interaction records.
Escalate complex issues when required.
Follow up on unresolved customer concerns.
Meet customer service performance targets.
Ensure positive customer experiences consistently.

Required Skills

Excellent written and verbal communication
Strong customer service and interpersonal skills
Effective problem-solving and conflict resolution
CRM and helpdesk software knowledge
Time management and multitasking abilities
Professional English communication skills

Note: Salary depends on experience, skills, location, and is paid in local currency.

#J-18808-Ljbffr

Similar Jobs

Customer Facilitation Specialist – Entry Level

Pintern · Korangi town, Pakistan

On-Site Customer Support Exec for US Clients | Growth

Company	Hopeghospital
Location	Karachi division, Pakistan
Type	FULL TIME
Niche	sales
Salary	PKR480 – PKR720 / yr

Explore 1M+ Live Opportunities.

Customer Support Officer

Job Description

Responsibilities

Required Skills