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S&P Global · Manchester, England, United Kingdom
08
The Team
The Global Special Services Team sits within S&P Global's Solutions Operations division, supporting clients of WSO (Wall Street Office) — our market-leading platform for active asset management, deal administration, and syndicated loan operations. WSO delivers real-time portfolio and reporting insights, cash and position-level transparency, and accurate P&L reporting to some of the world's most sophisticated alternative asset managers, available as both a hosted software solution and a fully outsourced managed service.
You will join a dynamic, client-facing team where every day brings meaningful exposure to the syndicated loan market, SaaS technology, and the operational workflows that underpin global financial markets, with direct interaction with clients across all levels of seniority from your very first week.
Manage client-facing loan operations
— accurately reviewing and maintaining asset and contract data, processing new deal creations, amendments, and syndicated loan transactions in full compliance with LSTA, LMA, Private Deals, and Middle Market standards.
Investigate and resolve data discrepancies
— proactively identifying processing anomalies and system-related issues, partnering with internal teams to implement effective resolution plans and appropriate escalations.
Monitor and action operational exceptions
— maintaining strict adherence to processing deadlines and quality-controlled workflows across trades, positions, and syndicated facility data to uphold end-to-end data integrity.
Serve as a subject matter expert
for WSO products and Solutions service offerings — participating in internal and external client meetings to analyse operational needs and deliver actionable recommendations on product usage and workflow optimisation.
Lead cross-product research and enhancement projects
— contributing to integration initiatives, process improvement programmes, and client-facing presentations that support clients' strategic business requirements and growth objectives.
Collaborate across internal teams
— partnering with leaders, peers, product associates, sales, and relationship managers to capture and channel client feedback, drive continuous product improvement, and maintain a consistently high standard of service delivery.
What We're Looking For
Basic Required
Bachelor's degree
in Finance, Economics, Business, or a related discipline
2–4 years of experience
within the syndicated loan industry, with practical knowledge of loan transaction processing under LSTA, LMA, or equivalent market standards
Advanced proficiency in Microsoft Excel and Word
, with demonstrated application to financial data management, reconciliation, or operational workflows
Proven track record of
managing client relationships at senior levels
, with demonstrable experience resolving complex operational issues and maintaining high client satisfaction scores
Strong
written and spoken English language skills
, with demonstrated ability to communicate complex financial or operational information clearly and concisely to varied internal and external audiences
Direct hands-on experience using
WSO (Wall Street Office)
and/or
Loan IQ
systems in a production environment
Experience processing
syndicated loan transactions
, including amendments, reconciliations, and trade settlements
Proficiency in
Microsoft PowerPoint
, with experience preparing client-facing presentations or project coordination materials
Experience in
data research and analytics
within a financial data, operations, or asset management context
Exposure to
SaaS-based financial operations platforms
or hosted software environments within financial services
Additional Information
Employees are required to work from the office a minimum of two days per week.
We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit
What’s In It For
You?
Advancing Essential Intelligence.
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:
and your request will be forwarded to the appropriate person.
US Candidates Only:
Know Your Rights: Workplace discrimination is illegal
20 - Professional (EEO-2 Job Categories-United States of America), OPRTON203 - Entry Professional (EEO Job Group)
Details
| Company | S&P Global |
| Location | Manchester, England, United Kingdom |
| Type | FULL TIME |
| Niche | finance |