Information Technology Infrastructure Engineer

Service Wire Company · Culloden

FULL TIME

Job Description

Reports To: Directly: IT Supervisor - Infrastructure, Indirectly: Director, IT

Assist in the development and deployment of network solutions to support manufacturing operations, including LAN, WAN, and WLAN

Design, configure, and deploy server infrastructure, including physical and virtual servers, storage systems, and backup solutions

Monitor and maintain network and server performance, troubleshoot issues, and implement upgrades as needed.

Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems

Perform routine maintenance, patching, and updates on server operating systems and applications

Assist in configuring and managing network security measures, including firewalls, VPNs, and intrusion detection systems

Implement server security best practices, including access controls, antivirus/antimalware solutions, and vulnerability management

Provide technical support for network and server-related issues, including hardware and software troubleshooting.

Assist in disaster recovery planning and execution, including backup verification and restoration testing

Maintain detailed documentation of network and server configurations, procedures, and troubleshooting guides

Work closely with our MSP, local IT Support, and manufacturing teams to ensure infrastructure meets operational needs

Coordinate with vendors and service providers for hardware procurement, support, and warranty services

Bachelor's degree in Computer Science, Information Technology, or a related field

Minimum of 3–5 years of experience in network and server engineering or a similar role

Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent are preferred

Strong knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP).

Proficiency in server technologies, including Windows Server, Linux, Active Directory, and virtualization platforms.

Familiarity with cloud infrastructure (VSphere) and hybrid environments is a plus.

Strong communication and teamwork abilities.