Nomad Temporary Housing, a Global Corporate Relocation Company, Headquartered in San Diego with offices in Phoenix, Hong Kong, and London is looking for a Reservations Coordinator to join our growing organization.
This position is Full-time in a customer service support role.
Schedule: Monday-Friday, 8 hour shifts & 1 hour lunch. Shifts fluctuate between 5:30am PST and 6:00pm PST.
Responsibilities
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Working with established clients to provide optimal temporary housing options for relocating employees
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Provide well-written emails to clients consulting on temporary housing options
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Sourcing and managing suppliers
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Moderate amount of supply chain management
- Negotiation skills aimed to provide clients with attractive options
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Ensuring clients have arrived safely and handling any issues they have with the apartment
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Moderate data entry & phone use
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Must be able to manage 8-10 client leads per day
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Answer incoming calls
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Provide support to our clients
- Other responsibilities, as assigned.
Qualifications
- College Degree 2 or 4-year college degree is preferred
- Excellent verbal and written communication skills
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Must be well-versed in Outlook and Microsoft Word
- 1-3 years of customer service experience
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Must have great attention to detail. If you have this, put 'have' in the subject line when replying.
- Strong organizational skills required
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Ability to work autonomously and take 'ownership' of situations
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Positive 'go-getter' attitude & Sense of Urgency are a must
Compensation
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$22 to $24 an hour
- Monthly commissions and bonuses
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Health care contribution
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Paid time off and paid holidays
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Office lunches & break room snacks and drinks
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401k with potential company match