Remote HR Leave Administrator

Addison Group · Chandler, Arizona

FULL TIME

Job Description

Job Title : HR Leave Management Representative

Location

Phoenix, AZ (Remote)

Compensation : $26.00 -$28.00 / hour

Industry : Human Resources

Work Schedule : Monday-Friday, 8:00 AM-5:00 PM

Benefits : This position is eligible for medical, dental, vision, and 401(k).

About Our Client

Our client is seeking an HR professional who can provide dependable support to employees navigating various types of leave. This role works closely with internal HR and Safety teams as well as external leave and benefits partners to ensure employee cases are handled accurately and within established service expectations.

Job Description

Addison Group is hiring an HR Leave Management Representative on behalf of our client for a contract opportunity through January 2027. This position will provide administrative and employee support throughout the leave process, helping employees understand their leave options, required documentation, responsibilities, and next steps. The ideal candidate will be highly organized, detail-oriented, and comfortable balancing phone-based customer service with administrative responsibilities.

Please note our preference is for a local Phoenix candidate to fill this position. Please note that this position may be performed anywhere in the U.S. except: California, Connecticut, Illinois, Kansas, Kentucky, Massachusetts, Michigan, New Hampshire, New York, North Carolina, Oklahoma, and South Carolina. Additional states may be excluded as well based on business factors.

Qualifications

3+ years of experience in Human Resources, leave administration, disability management, or a related environment, OR a Bachelor's degree in Human Resources, Business Administration, or a related field

Previous experience supporting leave management is preferred

Working knowledge of FMLA, Short-Term Disability (STD), Long-Term Disability (LTD), Workers' Compensation, Military Leave, and Personal Leave is preferred

Understanding of FMLA regulations and leave administration processes is a plus

Strong attention to detail with the ability to maintain confidential employee information

Excellent verbal and written communication skills

Strong customer service skills with the ability to support employees professionally and effectively

Ability to prioritize a high volume of work while meeting established deadlines and service expectations

Comfortable researching issues, resolving routine inquiries, and using independent judgment when appropriate

High school diploma or GED preferred

Key Responsibilities

Support employees throughout the leave process by helping identify applicable leave types, explaining next steps, and providing appropriate documentation

Maintain accurate employee leave records and update case management systems according to established procedures

Communicate with employees by phone and email regarding leave status, documentation, deadlines, and required actions

Coordinate leave-related information with internal HR and Safety teams and external third-party administrators

Assist with reviewing and responding to incoming inquiries through shared HR and leave-management email inboxes

Support administrative processes related to Workers' Compensation and other employee leave matters

Provide coverage for team members when needed to maintain consistent service levels

Research employee questions and work toward timely resolutions while minimizing unnecessary escalations

Identify opportunities to improve processes and enhance the employee experience

Handle sensitive employee information with a high degree of confidentiality and accuracy

Complete additional administrative duties and projects as assigned

Perks

Fully remote opportunity

Contract assignment through January 2027

Monday-Friday schedule with consistent daytime hours

Opportunity to utilize and expand HR and leave-management experience

Employee-focused role combining HR administration and customer service

Additional Details

This is a fully remote position; preference may be given to candidates located in the Phoenix area or within reasonable driving distance of the client's local office

Candidates located in the Phoenix area may be asked to work from a local office if a home internet outage lasts longer than four hours

Remote employees must have a private, professional workspace suitable for confidential phone conversations and administrative work

The role involves both phone-based employee support and computer-based administrative responsibilities

Strong written and verbal communication skills are essential

This is a contract position expected to continue through January 2027

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

Company	Addison Group
Location	Chandler, Arizona
Type	FULL TIME
Niche	Business and Financial Operations Occupations

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