Benefits Specialist

Phyton Talent Advisors · New York

FULL TIME

Job Description

Manage a high volume of employee benefit cases across Health & Welfare and Retirement plans
Support medical, dental, vision, 401(k), pension, and deferred compensation inquiries
Research, track, and resolve benefit cases while escalating complex issues when needed
Clearly communicate benefit information, processes, and next steps to employees
Maintain accurate case documentation within HRIS and case management systems
Partner with HR, Legal, Payroll, and other internal stakeholders
Help reduce case backlog and improve overall turnaround times
Identify recurring issues and potential process gaps

Required

Ability to manage multiple priorities with strong attention to detail
Experience with HRIS and case management tools such as Dovetail or similar systems
Proficiency in Microsoft Office