Backend Support Executive

EFFIMIZE Group · , , pakistan, Pakistan

FULL TIMEPKR502 – PKR781 / yr

Job Description

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Job Type

Salary Range: PKR 45,000 to PKR 70,000 (Depend on the relevant experience)

Shift Timings: 1pm to10pm, 7pm to 4 am, 09pm to 06am - Pakistan Time

However, the candidate needs to be flexible in terms of shift timings

Full Time

About the Role

Handling Customers and Tenant Inquiries via Email and Calls
Resolving Tenant Complaints in specific turnaround time.
Making following up calls to our affiliate vendor and contractors to get property maintenance tasks completed on time.
Create vendor tasks bills and invoices
Scheduling property showings to new tenants
Preparing rent leases and on boarding new Tenants.
Data entry and other admin tasks.
Ensure to provide First Contact resolution in most effective way

Requirements

Excellent English Speaking and Writing .
Prior experience in UK and US Call center is an additional advantage

About the Company

At EFFIMIZE Call Center, we take great pride in providing personalized call center services to top brands based in the USA, UK, and Canadian markets. That’s why we’ve established the reputation of being the best possible call center services provider for small and large companies since 2016.

We have diversified 10 + Years of Call Center and IT-enabled Service Experience in managing and handling Back Office, Customer Services with 70 plus staff operating 24/7 We specialize in servicing all types of businesses

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Backend Support Executive

Job Description

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About the Company