CSR/Order Processor

Freemen Nutra Group · Edison, New Jersey

FULL TIME

Job Description

About Freemen Nutra Group

At Freemen Nutra Group, our diverse portfolio centers around ingredient solutions for the food, beverage, and functional nutrition markets. We are a leading global supplier who integrates the needs of our customers and provide start to finish product solutions. Our market intelligence and commitment to transparency has transformed the industry – empowering our team, and the customers we serve. We believe that the diverse perspectives of our employees only help forge our unified voice as a company. Full of energy and drive, we are committed to continue to re-invest in ourselves, our team (The Freemen Family) and the clients we serve.

Position Purpose

The Freemen Nutra Group team is looking for a Customer Service Representative to join our team of reliable, detail-oriented support staff. The main purpose for this position is to assist customers and our sales team with various orders and projects, including processing orders, fielding customer calls, as well as managing stock availability, billing, and logistics.

General Information

Department: Customer Service/Operations

Type: Full Time

FLSA Status: Hourly Non-Exempt

Essential Job Functions

Answering incoming calls / emails from customers, vendors, and sales team

Process sales and blank orders

Execute and manage POs

Data entry and inventory management

Sales invoicing

Routing the shipment

Product sample coordination and distribution

Perform other duties as assigned including, but limited to administrative tasks within the office

Minimum Requirements

Must be proficient with Microsoft Office, Outlook.

Must have experience in Order Processing, customer communications, and or logistics management.

Must be highly organized and detail oriented.

Be able to work independently, efficiently on your assigned tasks.

Must be able to manage multiple tasks/orders at one time.

Must be able to communicate and cooperate with co-workers while working in a separate location.

Must be willing to work as a team with other CSR to share workloads.

Have professional verbal and written communication skills.

Must be able to follow instructions.

Preferred Qualifications

Experience with ERP systems

Associates Degree

Experience in the Ingredients Industry with a supplier, distributor, or manufacturer

Have an understanding or experience with global import/export logistic management

Have experience with Regulatory Document Management

Candidates must have reliable transportation to work, and a valid driver’s license. Must submit to and comply with a background check prior to hiring. Must be able to lift and carry 25lbs. Must be able to speak and write English.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Freemen Nutra Group makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company	Freemen Nutra Group
Location	Edison, New Jersey
Type	FULL TIME
Niche	Full-time

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