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Raqami Islamic Digital Bank Ltd. · Karachi, Pakistan
Raqami Islamic Digital Bank Ltd. seeks a Service Quality Manager to establish and monitor comprehensive service quality standards across all customer touchpoints, ensuring regulatory compliance and exceptional customer experience while driving digital self-service and process improvements.
The role leads governance, VoC programs, and CX metrics, collaborating with Operations, Product, Digital, Technology, and Business teams to implement service enhancements and create executive dashboards.
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| Company | Raqami Islamic Digital Bank Ltd. |
| Location | Karachi, Pakistan |
| Type | FULL TIME |
| Niche | general |