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Gallagher · Edinburgh, Scotland, United Kingdom
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
We have an exciting opportunity for an experienced Account Manager to join our growing Housing Division based in our Chelmsford office.
This role is ideal for someone with a strong background in commercial insurance, particularly across mid-corporate to large risk clients, who is confident in managing client relationships, navigating the market, and delivering a first-class service.
You’ll bring proven expertise in broking, negotiation, and market awareness, alongside a deep understanding of client service excellence and regulatory compliance. You’ll be responsible for ensuring service delivery meets both company standards and FCA requirements, while adding real value to a diverse client portfolio.
Our Housing team is a fast-paced, collaborative environment, where knowledge sharing and teamwork are key. If you enjoy building relationships, solving problems, and working in a dynamic setting, we’d love to hear
How you'll make an impact
As an Account Manager, you’ll play a pivotal role in supporting Account Directors and servicing a portfolio of Housing clients, working closely with colleagues across Broking, Claims and Accounts.
Managing the end-to-end renewal process, including preparing submissions and gathering accurate risk information
Obtaining and negotiating renewal terms, exploring alternative markets, and supporting client presentations
Preparing and issuing renewal and mid-term documentation in collaboration with internal teams
Producing risk presentations, reviewing quotations, and comparing cover to deliver the best outcomes for clients
Ensuring all client data is accurate, compliant and recorded on internal systems
Supporting the delivery of PRISM requirements and maintaining clear audit trails
Liaising with insurers and internal stakeholders to resolve queries and secure favourable terms
Managing policy lifecycle activity – from placement through to documentation and post-placement follow-up
Handling client queries efficiently and professionally, always ensuring a high standard of service
Supporting credit control and account queries, ensuring timely resolution and escalation where needed
About You
Confidence dealing with mid-corporate and large, complex risks
A proactive and client-focused approach, with excellent relationship management skills
Proven ability to prioritise workloads and meet deadlines in a regulated environment
Solid understanding of insurance products, markets (including Lloyd’s/London Market) and risk principles
High attention to detail, with a strong focus on accuracy and compliance
A collaborative mindset and willingness to support wider team objectives
Holding or working towards a CII qualification (Cert CII / Dip CII / ACII)
GCSEs (or equivalent) including Maths and English
Full eligibility to work in the UK
Flexibility to attend client meetings (in person or via Teams)
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
Competitive compensation
Career development opportunities and ongoing learning
A collaborative, people-first culture with accessible leadership
The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace.
If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities.
Although this role is listed as full-time, if you’re in a job-share partnership, work reduced hours, or have any other flexible arrangement, please still get in touch. We will also offer reasonable adjustments to the recruitment process if required, so please let us know
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Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Details
| Company | Gallagher |
| Location | Edinburgh, Scotland, United Kingdom |
| Type | FULL TIME |
| Niche | tech |