Call Centre Agents

QUBIK INTERNATIONAL · Karachi division, Pakistan

FULL TIMEPKR420 – PKR660 / yr

Job Description

Qubik International is hiring call centre agents for its Karachi team in Gulberg Block 17. This is an on-site night-shift opportunity for candidates who can communicate confidently in English and provide professional support to customers. Freshers are welcome, and structured training will be provided.

Handle inbound and outbound customer interactions professionally.
Understand customer needs, provide accurate information, and resolve routine concerns.
Record customer details, interactions, and follow-up actions accurately.
Meet assigned quality, productivity, attendance, and performance targets.
Follow approved procedures, escalation guidelines, and service standards.
Work collaboratively with supervisors and team members during the night shift.

Job Specification

Strong spoken and written English communication skills.
Clear pronunciation, active listening, and confident telephone etiquette.
Customer-focused attitude with patience and professional behavior.
Ability to ask relevant questions, understand concerns, and provide suitable responses.
Basic computer literacy and accurate data entry skills.
Ability to use handling systems, customer records, and standard office applications after training.
Strong attention to detail when documenting interactions.
Ability to meet performance targets in a fast-paced centre environment.
Reliable attendance and willingness to work regular night shifts.
Freshers with a positive attitude and willingness to learn are encouraged to apply.

Job Rewards and Benefits

Incentive Bonus
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Company	QUBIK INTERNATIONAL
Location	Karachi division, Pakistan
Type	FULL TIME
Niche	sales
Salary	PKR420 – PKR660 / yr

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