IT Assistant

Act International · India

FULL TIME

Job Description

Category Information and Communications Technology

Type Contractual Position 1

Experience 1 years Maximum Age 30 years

About ACT

Aiming Change for Tomorrow (ACT) International is a humanitarian and development organization dedicated to improving the lives of vulnerable and marginalized communities through sustainable development, emergency response, and social protection programmes. ACT works closely with institutional donors, government authorities, and corporate partners to deliver transparent, accountable, and high-impact interventions across Pakistan.

Role Purpose

Manage and support the organization's IT systems, infrastructure, and electronic data operations
Plan, organize, and evaluate IT operations to ensure smooth and efficient technology performance
Design, implement, and coordinate systems, policies, and procedures across departments
Ensure the security of data, network access, and backup systems
Maintain and support MIS portals and assist in MIS-related tasks and reporting
Provide technical support and troubleshooting for hardware, software, and network issues

Job Description

Plan, design, and maintain network infrastructure including LAN/WAN, switches, firewalls, and wireless access points
Ensure regular data and server backups and maintain data integrity and security
Provide technical support to end users for hardware, software, and connectivity issues
Maintain, update, and enhance existing MIS portals based on user and operational requirements
Generate, analyze, and distribute MIS reports to management and relevant departments
Coordinate with vendors for IT procurement, repairs, and technical services
Maintain an inventory of IT assets and document IT procedures, configurations, and issue resolutions
Support cross-departmental IT needs and assist in IT-related projects and budget monitoring

Core Competencies

Planning and organizing
Communication and gender sensitivity skills
Time Management
Stress Management
Conflict Management
Problem solving
1-3 years of relevant job experience

Core Values & Safeguarding

ACT International is committed to integrity, accountability, inclusion, and safeguarding. The post holder is expected to uphold ACT’s Code of Conduct, Safeguarding Policy, and ethical standards at all times

This position is advertised on a rolling basis. Interested candidates are encouraged to apply at their earliest convenience.

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Company	Act International
Location	India
Type	FULL TIME
Niche	tech

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IT Assistant

Job Description

About ACT

Role Purpose

Job Description

Core Competencies

Core Values & Safeguarding