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Zaddy Solutions · New York
Title:
Senior Product Manager, Enterprise AI Governance
Hybrid, Midtown Manhattan, NYC
Office expectation:
Two to three days per week
Customer Discovery and Product Direction
Work directly with customers, prospects, sales, and customer-facing teams to identify meaningful product problems
Distinguish between isolated requests, recurring customer needs, and larger market opportunities
Combine customer feedback, usage information, commercial context, and technical constraints to guide product decisions
Develop a clear point of view on where the product should go next and why
Roadmap and Prioritization
Own the product roadmap from prioritization through delivery
Make clear tradeoffs across customer value, business impact, technical complexity, and available resources
Separate immediate customer needs from longer-term platform investments
Define phased solutions that address the current problem without creating unnecessary long-term complexity
Keep engineering, design, leadership, and go-to-market stakeholders aligned around priorities
Product Definition and Delivery
Translate customer problems into clear requirements, workflows, desired behaviors, and success criteria
Work closely with engineering and design as a peer throughout discovery, solution development, and release
Clarify questions quickly and make timely decisions when constraints or new information emerge
Maintain enough structure and documentation to support execution without introducing unnecessary process
Ship meaningful improvements and evaluate whether they solved the intended problem
Product Adoption and Go-to-Market
Partner with Marketing, Sales, Customer Success, and technical customer-facing teams on product launches
Develop clear positioning around customer problems, capabilities, limitations, and intended use cases
Represent the product in customer conversations, partner discussions, and industry events
Use adoption, product usage, customer feedback, and commercial outcomes to guide iteration
Technical Product Leadership
Develop a working understanding of how AI clients, agents, tools, integrations, permissions, and data flows interact
Work through technical product decisions involving APIs, authentication, access controls, security, observability, and enterprise integrations
Ask informed questions and learn unfamiliar technologies quickly enough to make credible product decisions
Translate complex technical concepts into practical customer and business outcomes
A track record of owning and shipping customer-facing software products
Experience taking products or major features from discovery through delivery, launch, and adoption
The ability to work closely with engineers and contribute credibly to technical product discussions
Evidence-based judgment using customer research, product usage, business context, and technical constraints
The ability to reach practical decisions under real time, resource, and architectural limitations
Experience proposing phased solutions that balance immediate customer value with longer-term product direction
Clear written and verbal communication across technical, customer-facing, and executive audiences
Comfort operating as a senior individual contributor within a small, autonomous, and lightly structured team
Curiosity and the ability to develop genuine depth in a new technical domain without requiring extensive hand-holding
Agentic AI, LLM-powered features, tool calling, or AI-enabled workflows
APIs, integrations, connectors, or developer platforms
Cybersecurity, identity, permissions, governance, or compliance products
Observability, automation, data infrastructure, or other technically complex enterprise platforms
This position is hybrid in New York City. Candidates must be able to work from the Midtown Manhattan office two to three days per week.
Applying:
Apply directly through this LinkedIn posting. Zaddy Solutions will review applications, conduct an initial conversation, and coordinate the interview process with our client. Zaddy Solutions and our client welcome candidates with varied backgrounds. If the opportunity is compelling and your experience aligns with most, but not every, qualification, we still encourage you to apply.
Details
| Company | Zaddy Solutions |
| Location | New York |
| Type | FULL TIME |
| Niche | Full-time |
| Salary | $1,75,000 – $1,75,000 / yr |