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Mastech · Knoxville, Tennessee
We’re Hiring: IT Problem Management Analyst
Locations:
Lafayette, LA | Knoxville, TN | Columbia, SC | Birmingham, AL
Conduct Root Cause Analysis (RCA) and incident trend analysis.
Identify systemic issues across applications and teams.
Facilitate problem reviews and lessons-learned sessions.
Track corrective actions and drive them through closure.
Develop operational dashboards, reports, and actionable insights.
Experience with production operations, incident management, and continuous improvement.
Bachelor's degree in IT, Computer Science, Business Analytics, or a related field.
Experience in financial services and familiarity with process mining or automation are preferred.
Cable Technician
Insight Global · Sterling, Virginia
Details
| Company | Mastech |
| Location | Knoxville, Tennessee |
| Type | FULL TIME |
| Niche | Full-time |