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Raqami Islamic Digital Bank Ltd. · Karachi division, Pakistan
Raqami Islamic Digital Bank Ltd. in Karachi seeks a Team Lead - Call Center to manage a team of customer service representatives and drive excellence in customer experience.
You will oversee coaching, performance tracking, and adherence to internal policies to meet operational KPIs. Expect to monitor metrics such as AHT, FCR, CSAT, and SLA, while maintaining compliance with State Bank of Pakistan regulations and data security.
#J-18808-LjbffrDetails
| Company | Raqami Islamic Digital Bank Ltd. |
| Location | Karachi division, Pakistan |
| Type | FULL TIME |
| Niche | sales |
| Salary | PKR1.2 – PKR2 / yr |