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Smith Pauley LLP · Omaha, Nebraska
The First Impressions Coordinator role is a pivotal role at Smith Pauley LLP, responsible for ensuring that all interactions with our company, whether in-person, over the phone, or electronically, are positive, professional, and leave a lasting impression. The ideal employee is warm, welcoming, attentive, and always eager to assist in creating an unforgettable experience for our clients, partners, attorneys, and staff.
WHAT
Reception & Front Desk - Serve as the face of the company for all visitors & responsible for our first impression
Greet and Direct- Warmly welcome visitors, clients, and employees, and direct them appropriately
Phone Management- Handle incoming calls, route them appropriately, manage voicemail, support initial intake calls, and update phone list
Deliveries – Retrieve downstairs and at the Security Desk
Correspondence- Receive, sort, and forward daily mail and facsimiles
Schedule Appointments- For both internal and external meetings if needed
Supplies and Food – Order and stock supplies and snacks. Order meals for Firm events and meetings.
Maintain Cleanliness- Ensure the reception area, meeting rooms, and common spaces are tidy and presentable
Administrative Support- Assist with administrative tasks, including copying, faxing, scanning, and taking notes
Coverage - Responsible for front desk coverage schedule
Training -Train and update desk coverage staff on proper reception etiquette and standards
Organization- Organize client & internal meetings, conference room set-up (including IT), and assist with events
Celebrations - Recognize birthdays and work anniversaries
Company Ambassador- Represent the company's brand in all interactions and perform other job-related duties as needed to help drive our vision, mission, and value
HOW
Smith Pauley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Details
| Company | Smith Pauley LLP |
| Location | Omaha, Nebraska |
| Type | FULL TIME |
| Niche | Full-time |