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Harnham · Seattle, Washington
Product Manager, AI
San Francisco or Seattle | Hybrid, 3 days per week in office
About the Opportunity
Our client, a Series B enterprise B2B SaaS company, is hiring a Product Manager to build and launch its AI product layer. This is a
0-to-1
opportunity to define how AI supports enterprise customers’ workflows, from identifying unmet needs to delivering production-ready capabilities.
The role owns product strategy, roadmap, prioritization, and execution, partnering closely with engineering, design, and go-to-market teams. Our client is looking for someone who combines technical AI fluency with strong customer discovery and commercialization skills, and who has shipped AI-powered products used by real customers.
Own the strategy and roadmap for the AI product layer, identifying opportunities that deliver meaningful customer value and business impact.
Lead customer discovery to understand enterprise workflows, validate pain points, and prioritize the right problems to solve.
Take AI-powered capabilities from concept and prototype through production launch, adoption, and iteration.
Partner with engineering on technical approaches involving LLMs, agents, retrieval-augmented generation (RAG), and evaluation frameworks.
Define requirements and success metrics, balancing AI quality, reliability, latency, cost, and user experience.
Make prioritization decisions based on customer needs, technical feasibility, and commercial potential.
Partner with sales, marketing, and customer success on customer pilots, positioning, launch strategy, and commercialization.
Use customer feedback and product performance data to improve adoption, workflow impact, and business outcomes.
Help establish enterprise-ready AI experiences with appropriate controls, transparency, and human oversight.
Requirements
2+ years delivering production AI or data products, including hands-on ownership of AI-powered functionality used by real customers.
Demonstrated ownership of product strategy, roadmap, prioritization, and execution.
Experience taking a new product or major capability from discovery through launch and customer adoption.
Working knowledge of LLMs, agents, RAG, evaluation frameworks, and AI reliability, with the technical fluency to discuss tradeoffs with engineering.
Experience supporting commercialization through demand validation, product positioning, customer pilots, and go-to-market collaboration.
Availability to work in the San Francisco or Seattle office three days per week.
Details
| Company | Harnham |
| Location | Seattle, Washington |
| Type | FULL TIME |
| Niche | Full-time |