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Medix™ · Denver, Colorado
Title:
Order Documentation Supervisor
Position Type:
Direct Hire
Remote or Onsite - Denver, CO
Compensation:
$65k-$80k annually
Position Overview
We are seeking an experienced
Order Documentation Supervisor
to lead a team of Order Documentation Specialists responsible for reviewing medical records, insurance documentation, and supporting clinical information to ensure compliance with applicable payer requirements and internal standards.
This individual will oversee daily operations, manage team productivity, monitor quality and accuracy, and provide coaching and guidance to ensure documentation reviews are completed consistently and within established timelines.
The ideal candidate has a strong background in U.S. healthcare documentation, medical record review, insurance requirements, and team leadership. This person will serve as a subject matter resource for documentation standards, payer criteria, workflow procedures, and quality expectations while supporting continuous improvement and regulatory compliance.
Key
Team Leadership and Supervision
Documentation Review and Payer
Quality Assurance and Performance Management
Workflow Coordination and Continuous Improvement
Compliance and Confidentiality
Required
High school diploma or equivalent required; an associate degree or relevant healthcare coursework is preferred.
Minimum of
five years of experience
reviewing or interpreting medical records, claims documentation, clinical documentation, insurance records, prior authorization records, or related healthcare documentation.
Minimum of
three years of experience
in a supervisory, team leadership, training, quality review, or workflow oversight capacity within the U.S. healthcare industry.
Working knowledge of medical terminology, diagnoses, treatment plans, physician orders, and supporting clinical documentation.
Ability to interpret and reinforce established payer requirements, documentation criteria, checklists, and standard operating procedures.
Demonstrated ability to coach employees, provide constructive feedback, and support consistent performance.
Strong attention to detail, analytical skills, and ability to identify documentation gaps and quality trends.
Proficiency with Microsoft Office and healthcare documentation, claims, authorization, or case management systems.
Ability to manage competing priorities, escalations, productivity goals, and deadlines in a fast-paced environment.
Preferred
Experience leading teams in durable medical equipment (DME), prior authorization, utilization review support, home health, specialty pharmacy, claims, or healthcare operations.
Experience conducting quality audits, performance reviews, calibration sessions, and workflow assessments.
Familiarity with payer coverage policies, medical necessity requirements, and insurance documentation standards.
Experience using electronic medical records, payer portals, document management platforms, productivity trackers, and reporting dashboards.
Experience supporting remote teams or high-volume documentation review operations.
Details
| Company | Medix™ |
| Location | Denver, Colorado |
| Type | FULL TIME |
| Niche | Full-time |
| Salary | $65,000 – $65,000 / yr |