Head of RCM Operations

Billwise · India

FULL TIME

Job Description

You run the billing floor. Every claim, every denial, every client SLA is ultimately yours. You set the quality standards, build the training program, and grow the team from 13 to what comes next.

This role reports directly to the founders and shapes how Billwise operates as it scales.

What you'll do

Own end-to-end RCM delivery across all client accounts
Set and enforce quality, productivity, and compliance standards
Build and run the training program for new billers
Manage client escalations and performance reporting
Hire, structure, and grow the operations team

What we look for

Solid hands-on US RCM experience, you have worked the full cycle yourself
Prior team leadership in a billing or BPO environment
Deep understanding of US payer landscape, denials, and compliance basics (HIPAA)
Strong English and client-facing communication

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Head of RCM Operations

Job Description

What you'll do

What we look for