DescriptionServer- Sunda New Asian Servers are responsible for engaging with guests to deliver an elevated experience. The essence of hospitality and graciousness in dealing with guests. Performs duties in a pleasant, conscientious, fun, energetic and professional manner to ensure guest satisfaction. Sunda New Asian is an award-winning restaurant concept featuring modern Southeast Asian cuisine, culture, and experiences. By seamlessly melding elevated cooking techniques and flavors found throughout Asia, Sunda's extensive cross-cultural New Asian menu spans many cultural and culinary options, allowing guests to choose the dining experience they desire. Sunda also provides an impressive list of specialty cocktails, signature sakes, and a collection of popular wines to complement the cuisine.
Summary of Responsibilities
-
Deliver steps of service as outlined in the handbook; including but not limited to running through the menu highlights, suggestions & pairings, specials, and daily additions.
-
Oversee table maintenance, coordinate service at the table with Server Assistants and Food Runners. Work with back waiter in clearing and re-setting tables. Servers are required to help back waiters with plate changes, soy sauce pour and refreshing silverware
-
Check IDs to ensure alcoholic beverages are served only to guests over 21 years of age and monitor the amount of alcohol served, so that guests do not become overly intoxicated
-
After serving each course, monitor guest for satisfaction within 2 minutes or 2 bites
-
Communicate the needs of the guests to kitchen and management Quickly and discreetly informs the manager on duty of any customer complaints or issues Assists management as needed to ensure smooth operation and quality service
-
Effectively cross promote in-venue events (Kamayan Feasts, Sushi Rolling, etc) along with suggesting guests to fill in Feedback Cards
-
Further duties not currently listed in this outline may be added at the manager's discretion Knowledge, Skills and Personal Attributes
· Excellent interpersonal and customer service skills
-
Well-organized with ability to thrive in a fast-paced environment
· Good communication skills EEO Statement
-
Sunda New Asian is an Equal Opportunity Employer https://sundanewasian.com Hourly Rate: $12.95 + tips
Location
110 W. Illinois Ave, Chicago, IL
EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Position
Requirements
Education and Experience
-
Must be at least 21 years old
· Previous restaurant experience preferred
· Must complete Food Handlers and BASSET Certificate Physical Requirements
-
Prolonged periods of standing and walking
· Must be able to lift, balance, and carry trays of food weighing up to 25 pounds Benefits and Perks
-
Competitive pay.
-
Health, dental vision, and voluntary insurance in 90 days for eligible team members.
-
Employee assistance and mental health wellbeing programs.
-
Dining discounts.
-
Career opportunity with a growing company opening new locations.
-
Flexible schedules and work/life balance. This position is currently accepting applications.
