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Insurance Group Of America LLC · Franklin
Account Manager – Commercial Lines
Insurance Group of America (IGA) | Franklin, TN
About the Role
At IGA, Account Managers are the backbone of the client experience. You will be the trusted advisor clients rely on, from navigating coverage questions to guiding them through decisions that align their business needs and risk strategies.
This role is ideal for someone who wants to build a long-term career in business, risk, and client strategy. You will work directly with clients, carriers, and internal leadership to execute and improve insurance programs that protect growing businesses.
What You’ll Do
Serve as the primary point of contact for client service and support
Advise clients on policy details and coverage questions
Review contracts and recommend appropriate insurance solutions
Support renewal strategy, marketing, and carrier negotiations
Analyze loss data, exposures, and trends to provide strategic insight
Manage policy changes, endorsements, and certificates of insurance
Oversee billing, invoicing, and account accuracy
Coordinate with Account Executives and internal team members to deliver a high-level client experience
Help onboard new clients and ensure smooth implementation of their insurance programs
What You’ll Gain
Direct exposure to business owners and decision-makers
A clear path for growth within the insurance and risk management industry
Hands-on experience in strategy, analytics, and client advisory
A team-oriented environment that values ownership, initiative, and development
What We’re Looking For
Strong communicator who can build trust with clients
Detail-oriented and highly organized
Self-starter who takes ownership and follows through
Comfortable working independently and as part of a team
Interest in business, finance, or risk management
Qualifications
Bachelor’s degree preferred (not required)
Insurance or business experience is a plus, not required
Must obtain Property & Casualty License within 60 days (we will support you)
Why IGA
We are building a team of high-performing, growth-minded professionals who want more than a job. This is a place to develop real skills, build meaningful client relationships, and create a career with long-term upside.
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Details
| Company | Insurance Group Of America LLC |
| Location | Franklin |
| Type | FULL TIME |
| Niche | Management Occupations |