AR Application Specialist

EWS Group · Karachi, Pakistan

FULL TIME

Job Description

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market‑leading, vertical‑market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long‑term careers. What started as an R&D & Accounting back‑office, has progressed into a full‑service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started! The Division: Jonas Software is the leading provider of enterprise management software solutions to the Club, Foodservice, Construction, Leisure Fitness & Sports, Attractions, Metal Service Centers, Moving & Storage, Education, Radiology/Laboratory Information Systems, Salon & Spa and Consumer Product Licensing industries. Within these vertical markets, Jonas boasts 58 distinct brands, all of which are respected and longstanding leaders within their own domain. Jonas' vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 50,000 customers worldwide in more than 30 countries. Jonas employs over 1,600 skilled individuals consisting of a cross‑section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX60.

JOB RESPONSIBILITIES

Process accurate and timely customer billing in accordance with contractual agreements.
Create, maintain, and update customer contract records within the finance and billing systems.
Review new, amended, and renewed contracts to ensure correct billing, tax, and revenue recognition setup.
Configure and maintain revenue recognition schedules in line with contract terms and company policies.
Validate customer contract data to ensure accuracy, completeness, and compliance.
Ensure the correct tax treatment is applied to customer invoices and contract setups.
Raise credit notes and reissue invoices where required, ensuring appropriate supporting documentation and valid business justification are obtained.
Investigate and approve billing adjustments, ensuring compliance with internal controls and policies.
Reconcile billing data against customer contracts and revenue schedules, identifying and resolving discrepancies.
Perform customer account reconciliations to ensure account balances are accurate and up to date.
Conduct invoice reconciliations to identify and resolve duplicate, missing, or incorrectly raised invoices.
Investigate billing queries and work with internal stakeholders to resolve issues in a timely manner.
Collaborate with Sales, Customer Success, Commercial Operations, and Finance teams to ensure contract and billing accuracy.
Support month‑end activities through billing, revenue, and customer account reconciliations.
Maintain accurate financial records and audit‑ready documentation.
Monitor and improve data quality across customer contracts, billing, and revenue systems.
Identify opportunities to improve billing processes, controls, and operational efficiency.
Ensure compliance with company policies, financial controls, and regulatory requirements.

JOB QUALIFICATIONS:

Minimum 2 years' experience in Accounts Receivable, Billing, Transactional Finance, or a similar finance role.
Experience processing customer billing and managing contract-related data.
Strong reconciliation skills, with the ability to investigate and resolve discrepancies.
Good understanding of financial controls and data accuracy requirements.
Strong commercial awareness and analytical skills.
Excellent IT skills, including a high level of proficiency in Microsoft Excel.
Experience using Microsoft Dynamics 365 Finance & Operations (F&O) or a similar ERP system would be advantageous.
Understanding of VAT/tax treatment within customer billing processes would be beneficial.
Strong communication and interpersonal skills with the ability to work effectively across multiple departments.

Personal Characteristics

Highly organized and methodical approach to work.
Excellent attention to detail and commitment to accuracy.
Solution-focused, with the ability to investigate issues and identify root causes.
Able to prioritize workload and manage multiple deadlines effectively.
Confident in challenging and validating billing adjustments, credits, and invoice reissues where required.
Proactive and self‑motivated, with a willingness to take ownership of tasks.
Strong team player with a collaborative approach.
Adaptable and eager to learn new systems and processes.
Resilient and able to work effectively in a fast-paced environment.
Committed to continuous improvement and delivering high‑quality service.

Exciting Benefits we offer:

Market‑leading Salary
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance‑based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan [Tenured Employees Only]
Life Benefit
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in‑house games
Sporadic On‑shore training opportunities
Friendly work environment
Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination. In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally!

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