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EXL · Pittsburgh, Pennsylvania
Role: Business Analyst - Banking Account Management & Decision Management
Domain: Banking / Financial Services
Preferred Pittsburgh, PA or Cleveland, OH. Remote can be considered for strong candidates.
Seeking an experienced Business Analyst with strong expertise in
Banking Account Management, Policy Rules, Decision Management, and Testing
. The candidate should understand account management strategies such as
CRCLI, PCLI, CLO, and CLD
, policy-driven decisioning, and validation of business rules and strategies.
Basic
Python and SQL
knowledge, along with strong experience in
JIRA, Agile, and Kanban
, is required.
Key
Gather, analyze, and document business requirements, user stories, acceptance criteria, and process flows.
Analyze and support banking account management strategies: CRCLI, PCLI, CLO and CLD
Analyze policy rules, decisioning frameworks, customer treatment strategies, and business impacts.
Validate business rules, decision outcomes, and account management strategies.
Develop and execute test scenarios/cases and support
SIT, UAT, production validation, and post-deployment testing
.
Perform defect analysis and support root cause investigations.
Manage requirements, stories, tasks, and defects in
JIRA
and participate in Agile ceremonies.
Required Skills
Strong experience in
Banking/Financial Services and Account Management
.
Good understanding of
CRCLI, PCLI, CLO, CLD, customer treatment strategies, and credit risk principles
.
Strong
Business Analysis
, requirements gathering, documentation, and stakeholder management skills.
Experience with
policy rules, decision management platforms, and rule validation
.
Strong testing experience, including test planning, business rule validation, defect management, and production validation.
Advanced
JIRA
and good knowledge of
Agile/Kanban
.
SQL
proficiency and basic
Python
knowledge.
Preferred / Nice to Have
Details
| Company | EXL |
| Location | Pittsburgh, Pennsylvania |
| Type | FULL TIME |
| Niche | Management and organisation analysts |