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Ryder · Raleigh, North Carolina
Application Development And Support Engineer II The Application Support Engineer II role combines advanced application support with engineering-level troubleshooting across enterprise platforms. Engineers will take lead on complex issues, identify root causes, and implement fixes to improve system stability. Independently resolves moderately complex issues and contributes to system-level stability and improvements. This role serves as a key escalation point and minimizes reliance on development teams. This role is part of Ryder's Technology Talent Incubator Program—an accelerated career pathway designed to launch the next generation of technology professionals. You'll gain hands-on experience supporting enterprise systems while building exposure to cutting-edge areas such as cloud platforms, cybersecurity, data engineering, and artificial intelligence. Through real-world problem solving, mentorship, and continuous learning, the program is designed to fast-track your growth and prepare you for future roles across Ryder's technology organization, including engineering, data, automation, and security-focused positions. This role requires hands-on development experience. Candidates must have experience coding in C#, and .NET. Applications without demonstrated development experience will not be considered. Essential Functions
Troubleshoot and resolve moderately complex and sometimes ambiguous incidents across applications and integrations Perform advanced data analysis and debugging to identify root causes of system issues Implement configuration changes and light development fixes to resolve issues and improve system performance Own issues end-to-end, including diagnosis, resolution, validation, and documentation Identify systemic issues and contribute to long-term solutions and process improvements Partner with development teams to refine escalations and reduce repeat issues Contribute to knowledge base improvements and automation opportunities
Additional Responsibilities
Operates with moderate to high independence; handles most issues without guidance Impacts team-level processes and contributes to cross-team issue resolution Provides guidance and support to Level I engineers Participate in training and development activities within the Talent Incubator Program
Skills and Abilities
Strong troubleshooting and analytical skills, Required Ability to work independently on complex issues, Required Strong communication and collaboration skills, Required
Qualifications
Bachelor's Degree in Computer Science, MIS, or related field, Required Two (2) years to Four (4) years or more in Application support or development, Required Programming experience (SQL, Python, JavaScript, or TypeScript) Advanced, Required Ability to learn and work across diverse technologies (e.g., Salesforce, .NET) Intermediate, Required Experience with SQL/data querying Intermediate, Required Familiarity with APIs and integrations Intermediate, Preferred Experience with RCA/problem management Intermediate, Preferred
Travel
No
Job Category: Application Development, Delivery & Support At Ryder, you're trusted to make an impact—while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $60,000.00 Maximum Pay Range: $80,000.00 Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Details
| Company | Ryder |
| Location | Raleigh, North Carolina |
| Type | FULL TIME |
| Niche | Computer and Mathematical Occupations |
| Salary | $60,000 – $60,000 / yr |