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Vikan North America · Westfield, Indiana
About Vikan North America
Vikan North America is an industry leader in professional cleaning and material handling tools, recognized for hygiene and food safety expertise and excellent customer service. For more than 40 years, we have served customers in food processing, food retail, pharmaceutical and safety industries. Our consistent sales growth and commitment to our employees make Vikan North America a great place to work. We value hard work, support individual success, and work as a team to deliver on our commitment to customers.
Role Overview
The Business Development Manager – Food Retail identifies and develops new and underdeveloped end-user opportunities, starting with the food retail market. The immediate priority is calling on targeted food retail end users to build relationships and grow Vikan’s presence. Over time, the role will expand into foodservice and public-sector markets. A key responsibility is building in-depth knowledge of Vikan products and how they’re used in this growing market.
The ideal candidate has a proven track record of engaging decision makers in food safety, procurement, and purchasing, as well as senior buyers and executive leaders, to influence buying decisions.
Responsibilities
Business Development
Grow sales with new and existing customers, working closely with their preferred distribution partners to meet annual business goals
Engage and educate customers and target accounts to develop new business
Research accounts, identify key contacts and build account strategies
Reach end customers and key decision makers through email, phone, text and video calls
Account Management
Manage all current and future food retail and food service accounts
Build and strengthen customer relationships, deliver excellent service, and maintain a pipeline that tracks opportunities, risks, wins and losses
Participate in contract negotiations
Coordinate distributor and end-user partnerships with the account management team
Encourage customers to champion color-coded cleaning programs and become thought leaders in using them
Keep Salesforce records detailed, accurate and up to date
Internal Collaboration
Serve as an internal champion for Vikan North America’s food retail business
Contribute to future business plans
Share customer-specific needs with operations, order entry, marketing and customer service
Share customer insights with the sales team
Perform other duties as assigned
Requirements
5+ years of sales experience in food safety, chemicals, sanitation or a related industry
Bachelor’s degree or equivalent work experience
Experience with Salesforce or another CRM
Advanced computer skills, including Microsoft Office and AI tools such as Copilot and Claude
Ability to work from a home office anywhere in the U.S., within reasonable distance of a major airport
Travel up to 50%, depending on business needs
Core Skills
Self-directed, with a proven track record of finding and developing new business
Consultative selling skills and the ability to build partnerships between distributors and retail end customers
A proactive approach to prospecting, backed by strong follow-through
A motivated, persistent and goal-oriented team player
Excellent written and verbal communication skills
Strong planning and organizational skills
Ability to juggle multiple priorities and manage time well
Strong analytical and problem-solving skills, and resourceful in finding answers
A professional, positive demeanor
Solid business sense
Perks
401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Paid time off
Bonus
Details
| Company | Vikan North America |
| Location | Westfield, Indiana |
| Type | FULL TIME |
| Niche | Management Occupations |