Scope:Contribute as a QA engineer for supply chain SaaS products with a particular focus on store-based kiosk dropoffs for returned retail goods. Support best practices across automation, test planning, execution, metrics, and release readiness.Develop, maintain, and improve automation frameworks and test suites for Returns workflows, APIs, integrations, and critical customer-facing capabilities.Work with other product development teams to improve test coverage for returns initiation, tracking, notifications, disposition decisions, inventory visibility, warehouse returns processing, and related reverse logistics workflows.Partner with Product Management, Platform Engineering, UX, Cloud Operations, Support, and implementation teams to help deliver high-quality software aligned to roadmap commitments and customer outcomes.Our current technical environment:Software: Kotlin, Android, MongoDB, Amplitude, SentryHardware: Custom Android-based kiosks, scanners, printers, and sensors with proprietary SDKs.Automation Framework: Espresso, JUnit, Selenium WebDriver, RobolectricDevOps: AWS, Azure, GitHub, GitHub Actions, Sauce Labs, Firebase, JFrog, PostmanArchitecture: Scalable, resilient, service-oriented architecture, distributed, asynchronous, offline-first, high availability.What you’ll do:Apply QA automation and performance testing practices; provide input on options and recommendations as needed.Develop, maintain, and improve automation frameworks, reusable scripts, and test suites.Determine test scenario priorities, create execution plans, and support coverage for critical features.Create clear, comprehensive test plans, test procedures, test cases, and automation documentation.Estimate, prioritize, plan, and coordinate testing activities across functional, regression, API, database, performance, PSR, and security testing.Design, develop, execute, and analyze automated tests using open-source tools and CI/CD best practices.Identify, document, track, and help resolve defects; perform regression testing when issues are fixed.Partner with developers, product managers, UX, and cloud teams to clarify requirements, improve product quality, and support release readiness.Investigate causes of non-conforming software, monitor debugging results, and recommend practical solutions.Track QA metrics such as automation progress, defect density, open defects, execution results, and release readiness.Share knowledge with QA engineers on automation frameworks, testing standards, tools, and best practices.Stay current with new testing tools, libraries, and test strategies.What we are looking for:BE/B.Tech, ME/M.Tech, MCA, or related degree with 5–8 years of experience in QA automation, software development, or quality assurance for large enterprise applications.Strong knowledge of software QA methodologies, tools, processes, and Agile/Scrum development practices.Hands-on experience developing and maintaining automation frameworks such as Espresso, Kotlin, Roborazzi, JUnit, Git Actions & AndroidKnowledge of modern web development practices, OOP concepts, git, and branching strategies.Prior experience testing and introspecting Android devices in a live runtime environment using remote debugging tools.Familiarity with accessibility standards and testing best practices.Experience testing web applications, RESTful services, APIs, databases, and complex enterprise workflows.Solid SQL skills and experience with Oracle, PostgreSQL, or similar relational databases.Experience with test management, defect tracking, reporting, and CI/CD tools such as Jira, Spira, Zephyr, Xray, Allure, Jenkins, Postman, or similar tools.Hands-on experience with white box, black box, functional, regression, automation, performance, and security testing.Experience working with white-label products and complex configuration environments.Ability to install and configure relevant products, troubleshoot issues, and provide practical inputs to development teams.Supply chain domain knowledge; returns, warehouse, inventory, logistics, commerce, or reverse logistics experience preferred.Strong problem-solving, communication, collaboration, and continuous improvement skills.Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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