Job Description
S-Tech is seeking Technical Staff for an IT-related role based in Lahore. The successful candidate will help maintain reliable day-to-day technology operations and provide practical technical support to colleagues. This role suits a dependable, service-oriented professional who can diagnose common issues, communicate clearly, and follow established procedures while handling company systems and equipment responsibly.
Responsibilities
- Basic knowledge of hardware and networking.
- Basic knowledge of cabling and wiring.
- Basic knowledge of software installation and configuration.
- Basic troubleshooting and problem-solving skills.
- Good communication and customer-handling skills.
- Willingness to visit client sites when required.
- Fresh candidates with the required technical knowledge are encouraged to apply.
- Willing to relocate.
This is an on-site position in Lahore. The role requires a practical approach, attention to detail, and a willingness to learn as S-Tech's support needs evolve.
Job Specification
- Working knowledge of Windows computers, common business applications, printers, and other workplace hardware.
- Ability to troubleshoot basic software, operating system, user account, and connectivity problems methodically.
- Familiarity with computer setup, software installation, peripheral configuration, and routine maintenance.
- Basic understanding of networking concepts, including Wi-Fi, IP addressing, and LAN connectivity.
- Awareness of cybersecurity fundamentals, safe data handling, updates, passwords, and access controls.
- Clear communication and a customer-focused approach when assisting users with different levels of technical knowledge.
- Good documentation, prioritization, organization, and follow-through on support requests.
- Ability to work independently on routine tasks and recognize when issues require escalation.
- Professional conduct, reliability, patience, and eagerness to develop technical knowledge.
Job Rewards and Benefits
- Accomodation
- Health Insurance
- Leaves
- Medical
- Provident Fund
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