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Capgemini · Manchester, England, United Kingdom
About the job you're considering
As a Salesforce AI Engineer, you'll design, build and ship AI features on the Salesforce platform for some of the world's leading organisations. Working across industries including Consumer Goods, Utilities, Automotive, Telecommunications, and Financial Services, you'll spend most of your time hands-on, building autonomous agents, connecting large language models to enterprise data, and getting AI systems running reliably in production.
This is an engineering role, not a configuration one. As Salesforce grows into a serious AI platform, you'll be building with Agentforce, Einstein, Prompt Builder, Model Builder, and Data Cloud to create agents and AI-driven features that hold up under real workloads.
The work varies a lot. One day you might be designing an agent's reasoning and actions in Agentforce, the next writing Apex to ground a model in Salesforce data, tuning prompts and retrieval so answers stay accurate, or setting up evaluation harnesses to catch problems before they reach users.
Your role
Partner with Salesforce Functional Consultants, Solution Architects, and AI Specialists to design and deliver innovative Salesforce and AI-powered business solutions.
Leverage Agentforce, Einstein AI, Prompt Builder, Model Builder, and Data Cloud to develop intelligent experiences, autonomous agents, and AI-augmented business processes.
Act as a Salesforce and AI subject matter expert within the Digital Customer Experience (DCX) practice, helping shape our next-generation consulting capabilities and AI delivery methodologies.
Design and develop scalable Salesforce solutions using a combination of declarative and programmatic technologies including Apex, Lightning Web Components (LWC), Flow, JavaScript, Platform Events, and APIs.
Build AI-enabled solutions that combine customer, operational, and enterprise data to deliver personalised, predictive, and proactive business experiences.
Integrate Salesforce with enterprise systems using MuleSoft, APIs, Event-Driven Architectures, and AppExchange solutions to create connected digital ecosystems.
Utilise AI-assisted development tools and modern DevOps practices to accelerate delivery, increase quality, and improve developer productivity.
Contribute to continuous innovation by evaluating emerging Salesforce AI capabilities and identifying opportunities to apply them across client engagements.
Support Agile delivery teams and champion modern engineering practices using tools such as Gearset, Copado, Flosum, GitHub, Azure DevOps, and CI/CD pipelines.
Engage directly with client stakeholders, helping them understand how AI, automation, and Salesforce technology can unlock measurable business value.
Why You?
You'll thrive at the intersection of technology, business consulting, and AI innovation.
Working alongside clients, you'll transform and develop ambitious business objectives into practical, scalable Salesforce solutions powered by automation, intelligence, and next-generation AI capabilities. You'll be expected not only to solve today's challenges but to help clients prepare for an increasingly autonomous, AI-driven future.
Whether you're designing Agentforce agents, building enterprise-grade Salesforce applications, integrating Data Cloud, or advising executives on AI adoption, you'll become a trusted advisor capable of translating complex technology into meaningful business outcomes.
Most importantly, you'll help shape the future role of the Salesforce consultant—leveraging AI to move beyond configuration and development into strategic solution design, innovation, and business transformation.
Consulting & Delivery
Certifications & Continuous Learning
Please opt in during the application process.
Your security clearance
To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.
To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.
Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.
Some posts are restricted to sole UK Nationals for security reasons; therefore, you may be asked about your citizenship in the application process.
Make it real – what does it mean for you
Flexibility to work your way
You will be encouraged to have a positive work-life balance. Our hybrid-first way of working means we embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.
Your wellbeing
You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.
You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.
Shape your path
You will be empowered to explore, innovate, and progress. You will benefit from Capgemini’s ‘learning for life’ mindset, meaning you will have countless training and development opportunities from thinktanks to hackathons, and access to 250,000 courses with numerous external certifications from AWS, Microsoft, Harvard ManageMentor, Cybersecurity qualifications and much more.
Capgemini. Make it real.
Why you should consider Capgemini
Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. When you join Capgemini, you’ll join a thriving company and become part of a collective of free-thinkers, entrepreneurs and industry experts. We find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses, and it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge, and always pushing yourself to do better, you’ll build the skills you want. You’ll use your skills to help our clients leverage technology to innovate and grow their business. So, it might not always be easy, but making the world a better place rarely is.
About Capgemini
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.
Make it real |
Details
| Company | Capgemini |
| Location | Manchester, England, United Kingdom |
| Type | FULL TIME |
| Niche | tech |