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Manager Sales & Operations at Servis Group | JobCrexa | JobCrexa

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Manager Sales & Operations

Servis Group · , , pakistan, Pakistan

FULL TIMEPKR1.67 – PKR3.35 / yr

Job Description

Position Responsibilities

Develop and manage sales operations processes, SOPs, reporting structures, and governance frameworks.

Monitor daily, weekly & monthly sales performance and prepare dashboards, presentations, and insights.

Lead demand forecasting, market trend analysis, and territory/segment planning.

Conduct data mining, data research, customer segmentation & competitor analytics for strategic decision-making.

Create and maintain structured reporting formats, trackers, and analysis templates.

Coordinate and communicate directives from GM Sales to regional sales teams, including follow-ups, task assignment & completion tracking.

Manage office operations related to the Sales Department (documentation, filing, meeting coordination, internal communication, scheduling).

Ensure alignment and collaboration with the Marketing team for campaigns, activations, trade promotions & sales enablement material.

Coordinate with Supply Chain & Production teams for inventory planning, order processing & dispatch planning.

Track pricing, discounts, credit policies, receivables, dealer onboarding & contractual compliance.

Ensure CRM/ERP accuracy, database hygiene, and pipeline reporting.

Support development and administration of sales targets, incentives, and payout reconciliations.

Identify operational gaps, propose improvements, and drive process automation & efficiency initiatives.

Train and assist sales staff on reporting tools, systems usage, and policy compliance.

Education

Bachelor's/Master's in Business, Sales, Marketing, Supply Chain, Economics, or related field.

Experience

5-7 years of relevant experience in Sales Operations (preferably automotive, tyres, FMCG, industrial manufacturing, distribution).

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