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InDev · Ashburn
Job Type:
Hybrid (Must be onsite in Ashburn, VA 2 days per week)
Job
Ashburn, VA
InDev is seeking a Technical Delivery Lead to serve as the technical authority and engineering leader for a DHS ServiceNow contract. This is not a traditional project management role. You will lead the technical direction, architecture, and execution of ServiceNow applications while overseeing engineering teams and serving as the primary technical interface to the customer. You will be responsible for driving engineering quality, making technical decisions, guiding architecture, and ensuring successful delivery of complex SaaS-based solutions in a federal environment.
YOUR FUTURE DUTIES AND RESPONSIBILITIES
Customer Leadership & Engagement
Serve as the primary point of contact for delivery teams to the customer
Lead customer meetings including sprint reviews, status updates, roadmap discussions, and issue resolution
Lead design reviews, solution discussions, and technical briefings
Translate business objectives into actionable technical solutions
Delivery Ownership
Own technical delivery outcomes (quality, scalability, performance)
Ensure solutions are delivered on time, within scope, and with high quality
Drive sprint planning, prioritization, and backlog refinement in collaboration with Business Analysts and Solution Architects
Monitor progress, identify risks, and remove blockers
Technical Expertise
Maintain strong understanding of the product architecture, capabilities, and limitations
Partner with Solution Architects to design scalable, high-quality solutions
Team Leadership
Lead and mentor cross-functional team members
Foster accountability, collaboration, and continuous improvement
Operational Excellence
Track delivery performance using KPIs and metrics
Drive process improvements across delivery workflows
Ensure documentation standards and governance requirements are met
QUALIFICATIONS
Bachelor’s Degree in Computer Science, Information Systems, or a related field
7+ years of software engineering, architecture, and/or technical leadership
Strong technical background (software engineering, systems architecture, or similar)
Deep understanding of SaaS Low-Code/No-Code workflow platforms (ServiceNow preferred)
Proven ability communicating complex technical concepts
Strong communication, presentation, and organization skills
NICE TO HAVES
Proficiency in agile tools including Jira and Confluence
Familiarity with Power BI, creating reports and dashboards
Project Management Professional (PMP) Certification
Scum Master Certification
Clearance:
U.S. Citizen; Active DHS Clearance, DoD Top Secret Clearance, or Q-level Clearance.
WHY INDEV
Innovative Environment:
Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
Meaningful Impact:
Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
Dynamic Collaboration:
Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
Agile Mindset:
Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
Learning Culture:
Enjoy ongoing learning opportunities and professional development to expand your skill set.
Cutting-edge Tech:
Engage with the latest technologies and tools in the data integration landscape.
If you’re ready to embark on a journey of innovation, collaboration, and impact, InDev welcomes you to join our team. Let’s shape the future together.
Details
| Company | InDev |
| Location | Ashburn |
| Type | FULL TIME |
| Niche | Full-time |