We are looking for ETL Operations Engineers responsible for monitoring and supporting enterprise data warehouse environments, ensuring successful ETL job execution, database performance, backup operations, and adherence to operational SLAs.
Responsibilities
- Perform Teradata user administration, space management, and routine database monitoring.
- Monitor Informatica PowerCenter workflows, troubleshoot failures, and escalate unresolved issues.
- Monitor SJLM scheduled jobs and ensure successful job completion.
- Monitor NetBackup / DSA backup operations and report failures.
- Monitor Teradata Viewpoint dashboards, system performance, and availability alerts.
- Monitor database statistics and identify performance-related anomalies.
- Investigate production incidents, job failures, and operational alerts.
- Maintain incident tickets, operational logs, and shift handover documentation.
- Follow ITIL-based processes, escalation procedures, and SLA requirements.
- Provide rotational shift support, including weekends and on-call duties when required.
Requirements
- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
- Knowledge of data warehousing, ETL processes, and production support operations.
- Basic knowledge of Teradata Database, Teradata Viewpoint, and SQL.
- Familiarity with Informatica PowerCenter workflow monitoring and troubleshooting.
- Understanding of job scheduling tools, preferably SJLM.
- Basic knowledge of NetBackup / DSA backup and recovery monitoring.
- Understanding of ITIL processes, incident management, and ticketing systems.
- Strong analytical, troubleshooting, communication, and documentation skills.
- Ability to work in rotational shifts and meet operational SLAs.
- Exposure to telecom data environments and large-scale ETL ecosystems is an advantage.
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