Travel Support Specialist

Consultwithtray · South Carolina, SC, United States

FULL TIME

Job Description

Help Clients Create Unforgettable Travel Memories: Work Fully Remote with Flexible Schedule

We're looking for a Travel Support Specialist to guide clients through their complete travel journey, from booking through post-trip follow-up. You'll manage reservations, handle client communications, and ensure every detail is perfect — all from your remote workspace.

If you're organized, customer-focused, and enjoy solving travel logistics challenges, this role is for you.

What You'll Do

Support clients from initial booking through post-travel follow-up
Process reservations, changes, cancellations, and special requests
Communicate professionally via email, phone, and online platforms
Research travel options and destinations based on client preferences
Maintain accurate, organized records of all bookings and client information
Provide proactive check-ins to ensure client satisfaction
Use systems and tools to coordinate multiple trips seamlessly
Handle inquiries and resolve issues quickly and professionally

What We're Looking For

Excellent communication and interpersonal skills
Strong organizational and problem-solving abilities
Customer service or travel industry experience is a plus
Comfortable working independently in a fully remote setting
Detail-oriented, reliable, and deadline-focused
Quick to learn new digital tools and booking platforms

What We Provide

Fully remote work: set your own hours (flexible, 20-40+ hours/week)
$50,000 - $60,000/year
Comprehensive training and ongoing mentorship
Clear processes and established systems for success
Growth opportunities in a collaborative team environment

About You

Travel industry experience is not required. We're looking for someone who enjoys helping others, can manage multiple priorities, and is ready to grow in the travel sector.

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Company	Consultwithtray
Location	South Carolina, SC, United States
Type	FULL TIME
Niche	general

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Travel Support Specialist

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