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Employbridge · West Chicago, Illinois
Field Service Technician – Industrial Equipment
Service & Warehouse Department
On‑Site with Regional Travel
Overview
Our client is seeking a skilled and dependable Senior Service Technician to support the maintenance, repair, and installation of industrial equipment. This hands-on role focuses on on-site service, diagnostics, and customer support while working closely with internal service and warehouse teams. The ideal candidate is technically strong, customer-focused, and comfortable working independently in the field.
Key
Perform on-site maintenance, troubleshooting, repair, installation, and removal of assigned equipment
Diagnose mechanical and electrical issues through observation, testing, and sound analysis
Disassemble equipment to access, repair, or replace defective parts
Inspect parts for wear, dimensional changes, or defects and make necessary adjustments
Install special functional and structural components
Lubricate, clean, and test equipment to ensure proper performance
Operate machine tools such as lathes, drill presses, and grinders to fabricate or repair parts
Repair and troubleshoot electrical components and systems
Provide phone-based technical support and recommend corrective actions when possible
Complete detailed service documentation, including labor, travel time, and work performed
Obtain customer purchase orders to cover labor, parts, and travel expenses
Assess equipment conditions to identify future repair or maintenance needs
Perform routine preventive maintenance
Prepare service quotes for parts and labor, submit for customer approval, and follow up as needed
Initiate internal purchase orders for parts and equipment
Maintain organized digital service documentation, manuals, and parts information using a company-issued tablet
Demonstrate ongoing improvement in technical skills, troubleshooting ability, and productivity
Travel outside of assigned service territory as required
Read and interpret CAD drawings
Minimum of 5 years of hands-on service or technician experience in an industrial or mechanical environment
Associate’s degree, technical school training, or equivalent experience preferred
Ability to work independently with minimal supervision
Proficient with Microsoft Office and email
Valid driver’s license required
Core Competencies
Cooperative, team-oriented approach with a positive and professional demeanor
Dependable, accountable, and committed to quality work
High attention to detail, accuracy, and safety
Ability to meet productivity goals while maintaining quality standards
Work Environment and Physical
Work is performed in a service, warehouse, and customer-site environment
Moderate noise levels are typical
Regular use of hands and arms; frequent sitting, with occasional standing and walking
Ability to lift and move up to 50 pounds
Requires good vision and ability to adjust focus
Details
| Company | Employbridge |
| Location | West Chicago, Illinois |
| Type | FULL TIME |
| Niche | Full-time |