Intake Coordinator (On-site)

Reed Longyear Corwin Burnett & Calogero, PLLC · Seattle, Washington

FULL TIME$50,000 – $50,000 / yr

Job Description

This is an on-site role in our downtown Seattle office . Reed Longyear is seeking an organized, empathetic, and detail-oriented

Intake Coordinator

to be the first point of contact for prospective clients. Providing regular coverage for our receptionist is also a core responsibility of this position.

Reed Longyear is a well-established and long-standing general practice firm in downtown Seattle with strong ties to the local community. We are close to transit centers, ferries, and the King County courthouse. We cultivate a collaborative atmosphere and offer good benefits and friendly co-workers. We look forward to finding the ideal candidate to join our team.

Responsibilities include

Serve as the initial point of contact for prospective clients via phone, email, and website inquiries

Conduct preliminary client interviews to obtain relevant information regarding legal issues, case background, and potential representation

Input and maintain accurate and confidential client information in the case management system

Coordinate and schedule client consultations with attorneys

Follow up with potential clients as needed to complete the intake process or provide updates

Provide full front desk coverage whenever the receptionist is on meal breaks or absent

Maintain knowledge of the firm’s practice areas and communicate services clearly to prospective clients

Ensure high-quality customer service and represent the firm in a professional and compassionate manner

Collaborate with attorneys, paralegals, and administrative staff to support overall case management

Qualifications

Excellent interpersonal and communication skills, both verbal and written

Strong organizational skills with attention to detail and the ability to multitask

Bachelor’s Degree or Associate’s Degree

At least one year of experience in legal intake, client services, or a similar role in a law firm or professional services environment strongly preferred

Familiarity with legal processes and terminology is a plus

High degree of professionalism, discretion, and empathy when dealing with sensitive client matters

Proficient in Microsoft Office Suite (legal case management software is a plus)

Ability to work independently and as part of a team in a fast-paced environment

Benefits offered

Medical, dental, and vision insurance

Long-Term Disability

Basic Life Insurance

Commuter transit benefit

401(k) with employer match

Paid time off

Paid holidays

Compensation Range : $50,000-$65,000 Annually

Company	Reed Longyear Corwin Burnett & Calogero, PLLC
Location	Seattle, Washington
Type	FULL TIME
Niche	Full-time
Salary	$50,000 – $50,000 / yr

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Intake Coordinator (On-site)

Job Description

Collaborate with attorneys, paralegals, and administrative staff to support overall case managementQualifications

Excellent interpersonal and communication skills, both verbal and written

Ability to work independently and as part of a team in a fast-paced environmentBenefits offered

Collaborate with attorneys, paralegals, and administrative staff to support overall case management

Qualifications

Ability to work independently and as part of a team in a fast-paced environment

Benefits offered