Tour Sales & Customer Support

Traveloguers · Rawalpindi cantonment, Pakistan

FULL TIMEPKR502.2 – PKR837 / yr

Job Description

The primary objective of this role is to convert tour inquiries into confirmed bookings. You will respond to inquiries from tourists interested in tour packages, provide clear and accurate information about itineraries, accommodations, transportation, pricing, and travel arrangements, address customer questions, and guide them through the booking process. Success is measured by building trust, delivering excellent customer service, and maximizing tour sales. The role requires on-site work in Rawalpindi and may involve travel. Shift: Morning.

Job Specification

Respond to customer inquiries via phone, WhatsApp, and social media
Explain tour packages , itineraries, pricing, and travel policies
Recommend suitable travel packages based on customer requirements
Convert inquiries into bookings and provide professional sales support
Follow up with prospective customers to maximize conversions
Maintain accurate customer records and booking information
Handle customer concerns professionally before, during, and after tours
Achieve monthly sales and customer satisfaction targets

Job Rewards and Benefits

Incentive Bonus

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Tour Sales & Customer Support

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