We are looking for an experienced Senior Commercial Service Technician to troubleshoot, service, repair, and maintain complex commercial HVAC systems. This role is ideal for a highly skilled technician who enjoys solving challenging mechanical problems, working directly with customers, and sharing their expertise with other technicians.
What You'll Do
Diagnose & Service Commercial HVAC Systems
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Troubleshoot, diagnose, repair, and maintain commercial HVAC equipment and mechanical systems
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Service equipment including DOAS units, chillers, cooling towers, pumps, and water-side HVAC systems
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Perform preventive maintenance to improve equipment reliability, performance, and efficiency
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Identify system issues and determine appropriate repair or replacement solutions
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Read and interpret mechanical drawings, wiring diagrams, blueprints, and technical manuals
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Work independently to resolve complex service issues in the field
Deliver Quality Service
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Perform repairs and maintenance according to manufacturer requirements, industry standards, and company expectations
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Verify proper system operation following repairs and service
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Identify potential equipment concerns before they lead to larger system failures
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Maintain a high standard of workmanship on every service call
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Complete work orders, service reports, and required documentation accurately and on time
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Participate in the on-call rotation as required
Support Our Customers
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Communicate professionally with customers regarding equipment conditions, recommended repairs, and completed work
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Explain technical issues and solutions clearly to facility personnel and other customer contacts
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Recommend repair, replacement, and system improvement opportunities when appropriate
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Build strong customer relationships through responsive and reliable service
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Represent the company professionally at customer facilities
Lead Through Experience
- Serve as a technical resource for less experienced Service Technicians
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Assist with troubleshooting complex HVAC and mechanical issues
- Mentor and support technicians as they develop their technical skills
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Share field knowledge and best practices with the Service team
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Promote a team-oriented culture focused on safety, quality, and customer service
What You Bring
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Journeyman HVAC License required
- 5+ years of commercial HVAC service experience
- Strong troubleshooting and diagnostic skills across commercial HVAC systems
- Experience servicing several of the following
– DOAS (Dedicated Outdoor Air Systems)
– Chillers
– Cooling towers
– Pumps
– Water-side HVAC systems
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Ability to read and interpret mechanical drawings, wiring diagrams, and technical documentation
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Ability to work independently and make effective troubleshooting decisions in the field
- Strong customer service and communication skills
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Ability to safely perform the physical requirements of commercial HVAC service work
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Valid driver's license with an acceptable driving record
Preferred Experience
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EPA Universal Certification
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Manufacturer certifications or factory training on commercial HVAC equipment
- Experience with Building Automation Systems (BAS) and controls
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Experience troubleshooting and servicing multiple brands of commercial HVAC equipment
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Experience mentoring or providing technical guidance to other Service Technicians
What We Offer
- Up to $60 per hour based on experience and qualifications
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Four-day, 10-hour (4/10) workweek with a guaranteed 40 hours
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Commission opportunities on sold repair and replacement quotes
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Medical, dental, and vision insurance
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401(k) with company match
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Paid time off and company holidays
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Ongoing technical training and professional development opportunities
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Opportunities for continued career advancement within a growing mechanical organization
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A supportive, team-oriented environment focused on safety, quality, and customer satisfaction
