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Flex Employee Services · New York
Job Description
The Microsoft Dynamics Technical Lead, reporting into theEnterprise Systems, is accountable for delivering scalable, secure, and standards based solutions across Microsoft Dynamics CRM ecosystem.
This role serves as the de facto technical authority for all Microsoft Dynamics capabilities, owning the how and when of solution design and execution to support standard business-as-usual operational needs as per the MS Dynamics roadmap demands, as well as the company's ERP rollout strategy and growth through Mergers & Acquisitions (M&A).
You will lead internal and external technical teams to design, configure, integrate, and deploy Dynamics solutions across our expanding global platform, ensuring alignment with enterprise architecture, SDLC standards, and a cloud-first, out-of-the-box implementation approach.
In partnership with Enterprise Architecture, Enterprise Data & Analytics, and M&A teams, this role is responsible for designing repeatable, scalable data migration and integration patterns to onboard acquired firms into the firms Dynamics-based CRM landscape.
Success in this role requires deep Microsoft Dynamics expertise, strong leadership of distributed technical teams, and the ability to translate business requirements into scalable, supportable enterprise solutions, while maintaining a forward-looking roadmap.
Your day-to-day responsibilities include
Technical Leadership & Delivery
Lead end-to-end delivery of Microsoft Dynamics solutions across the global firm
Own solution design, ensuring requirements are translated into scalable, compliant technical architectures
Direct configuration, development, extensions, integrations, and reporting across Dynamics 365 and Power Platform
Serve as the firms senior technical advisor and SME for Microsoft Dynamics, including roadmap and capability evolution
ERP & M&A Enablement
Define and lead integration efforts between Dynamics and the firms new ERP system
Data migration frameworks
Integration patterns
Carve-in/carve-out strategies
Architecture & Integration
Partner with Enterprise Architecture to align Dynamics solutions with enterprise standards and integration patterns
Collaborate with Enterprise Data & Analytics to define data models, governance, and reporting strategies
Oversee integrations using APIs, middleware, and event-driven architectures across enterprise platforms
Delivery Governance & Quality
Design governance (Design Review Board)
Testing strategy (unit, SIT, regression, UAT)
Release and deployment management
Lead technical teams including developers, integration specialists, data engineers, and system integrators
Manage vendor and system integrator delivery quality and performance
Testing, Releases & Operations
In alignment with the testing organization, oversee testing execution across all phases including SIT, regression, and UAT support
Manage Microsoft release cycles and platform updates, assessing impacts and ensuring adoption readiness
Support go-live readiness, cutover planning, and post-go-live hyper care
Security & Compliance
Ensure all Dynamics solutions comply with enterprise security, risk, and data privacy requirements
Business Partnership
Conduct end-to-end impact assessments
Align to out-of-the-box capabilities before customization
Maintain and execute against a rolling Dynamics capability roadmap
Technical Skills and
12+ years of progressive experience delivering global enterprise Microsoft Dynamics 365 solutions
Proven experience leading full lifecycle implementations (design, build, test, deploy)
Customer Engagement (Sales, Service, Marketing)
Power Platform (Power Apps, Power Automate, Dataverse)
Dynamics architecture and customization frameworks
Integrations (APIs, Azure Integration Services, middleware)
Data migration tools and strategies
Enterprise SDLC and release management
Testing methodologies and quality assurance
Experience supporting large-scale CRM transformations and M&A integration efforts is a plus
Exceptional communication skills with the ability to translate complex technical concepts to business stakeholders
Ability to influence cross-functional teams and drive alignment across enterprise initiatives
Details
| Company | Flex Employee Services |
| Location | New York |
| Type | FULL TIME |
| Niche | Full-time |