Product Owner

Matlen Silver · New York

FULL TIME

Job Description

Job Title: Product Owner

Duration: 18-24 month contract

Location

New York City

Required Pay Scale: $65-67/hr W2

***W2 CANDIDATES ONLY, NO C2C***

Job Summary:

We are seeking a technically strong Product Owner / Technical Business Analyst to support an enterprise GenAI platform within a financial services environment. This role will focus on building and managing a client success and account management function for internal Lines of Business (LOBs) using Orchestra AI.

Serve as a primary point of contact for business and technology stakeholders, driving platform adoption, managing relationships, coordinating enhancements, and ensuring timely resolution of issues. This position requires a combination of product ownership, technical business analysis, stakeholder management, and hands-on technical skills, including Python, SQL, and data-driven reporting.

Must have practitioner-level experience with SAFe PI Planning, strong Python and SQL capabilities, and a working knowledge of AI, Machine Learning, and Generative AI concepts within a financial institution. The ability to communicate effectively with both business and technical teams and translate business needs into actionable technical requirements is essential.

Project Details:

Serve as the primary relationship owner for assigned internal business and technology stakeholders using the Orchestra AI enterprise GenAI platform.

Build and maintain strong relationships with Lines of Business, ensuring ongoing engagement, effective communication, and successful platform adoption.

Drive awareness, usage, and expansion of enterprise GenAI capabilities across business use cases, aligning platform functionality with business objectives.

Gather, analyze, and document business requirements, enhancement requests, new use cases, and feature requests from internal stakeholders.

Translate business needs into functional requirements, user stories, acceptance criteria, and actionable inputs for product and engineering teams.

Apply practitioner-level SAFe PI Planning experience to support planning, prioritization, dependency management, and alignment across teams.

Use Python as a core technical skill to support data analysis, processing, and business or platform-related initiatives.

Use SQL to retrieve, extract, and analyze data to support reporting, operational insights, and business decisions.

Develop and maintain dashboards that communicate platform usage, adoption trends, performance indicators, issues, and stakeholder feedback.

Coordinate with product, engineering, platform support, and infrastructure teams to manage enhancements, releases, and ongoing service improvements.

Must Haves

Demonstrated experience as a Product Owner, Technical Business Analyst, or in a comparable technical product or delivery role.

Practitioner-level SAFe PI Planning experience, clearly demonstrated through hands-on participation in PI Planning activities.

Strong proficiency in Python as a core technical skill.

Hands-on experience with SQL for data retrieval, extraction, and analysis.

Experience creating dashboards and presenting data-driven insights to stakeholders.

Working knowledge of Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI) concepts within a financial institution.

Ability to understand technical platforms, APIs, data flows, and software development lifecycle processes.

Experience gathering requirements, managing enhancement requests, prioritizing needs, and coordinating delivery with technical teams.

Strong stakeholder relationship management and communication skills, with the ability to translate between business and technical audiences.

Demonstrated problem-solving skills and the ability to coordinate issue triage and resolution across multiple teams.

Familiarity with Agile delivery, incident management, change management, release processes, and enterprise governance.

Desired Skills

Previous experience supporting large financial institutions.

Experience with Anthropic technologies and prompt engineering.

Domain experience in consumer banking, capital markets, or broader banking and financial services.

Background in client success, account management, product operations, technical program management, or AI/ML platform support.

Experience supporting enterprise AI, GenAI, API, or data platforms.

Familiarity with enterprise security controls, regulatory compliance, and model governance.

Experience driving technology adoption, tracking usage metrics, and coordinating platform enhancements across multiple business units.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: info@matlensilver.com // 908-393-8600

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

Health, vision, and dental insurance (single and family coverage)

401(k) plan (employee contributions only)

Company	Matlen Silver
Location	New York
Type	FULL TIME
Niche	Full-time