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REQ Solutions · New York
Job Title: Client Service & Relationship Manager
Duration: 12+ Months (Possible extension)
New York, NY 10286
Can handle client service in high stress environment
Client facing and Relationship management
Will be Single point of contact
Serve as a primary client-facing point of contact, delivering clear, professional, and effective communication across a wide range of client interactions.
Manage and respond to diverse client inquiries with confidence, accuracy, and a strong sense of urgency.
Translate complex information into concise, client-friendly messaging tailored to the audience and situation.
Build and maintain strong client relationships through proactive communication, responsiveness, and a high standard of service.
Demonstrate sound judgment and problem-solving skills when addressing questions, resolving concerns, and navigating escalations.
Operate effectively in a fast-paced environment while balancing multiple priorities and ensuring a consistent client experience.
Partner across teams to gather information, align responses, and deliver seamless support to clients.
Uphold professionalism, composure, and credibility in all client interactions, including high-pressure or sensitive situations.
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Details
| Company | REQ Solutions |
| Location | New York |
| Type | FULL TIME |
| Niche | Full-time |